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A Hole in the Wall

by Lily Gebrenegus

Ever felt like swinging a sledge hammer at the wall at work? Ever had a sudden need to see strange men dressed in HAZMAT suits wandering around your office? There’s finally an outlet for all your demolition needs; GCA has started construction!

This is one of the last steps in our reorganization. (For a recap, please visit the Summer 2004 issue of New Directions.) We started this process last year and have been working hard to improve our major processes and service to all of our customers. We’ve passed the planning phase and have moved to the implementation phase. We’re listening to customer feedback, looking at how things are going and trying to work out some of the kinks.

But all this planning and reorganizing takes extra space and resources, so the walls in GCA have started to come down all around us. We are expanding to several sections surrounding GCA on the lower floor of the Purchasing and Accounting building.

You’ve heard the old saying, “A picture is worth a thousand words”? Well, I couldn’t possibly describe the progress we’ve made in just one article, so what are you waiting for? A formal invitation? That’s just what I was thinking! Here it is:

GCA Open House Event
Date: Wednesday, June 1, 2005
Time: Noon - 4 PM

Each team will have a poster board to represent their team, will be available to discuss processes, answer questions, and talk about current and future projects. GCA staff will also be available to meet customers and listen, learn and educate. Light refreshments will be available. We are hoping to have the construction complete by then but if not, visitors may be receiving complimentary hard hats!

What better way to find out about all the new and exciting changes that have been happening at GCA over the last year? Please come and take a look around!