RQT/Awards

RQT Roundup

by Donna Andreason

TOPS

On November 17, 2004, RQT and members of Financial Management recognized Ann Anderson, Karen Long, Pramilla Chand, Katherine Wu, Alvin Chau, David Wright and Donna Andreason with a TOPS award to recognize their contributions in the development of a department-based, web-accessible payment process for the University’s express mail shipments. Previously this process was very labor intensive with Payables receiving more than 50,000 invoices from FedEx and UPS annually. Today Payables handles no paper invoices and the department has an easier to use online system to manage their express mail shipping. This project is another great example of cross-departmental collaboration. The Payables and Procurement Card departments worked together to develop a solution to this problem which had been a challenge since 1998.

QSTEP

Terry Taft Harter from Risk Management was awarded with a QSTEP award on 10/12/04 to recognize her qualities in the Committed area. Her co-workers note her positive “can-do” attitude as well as her excitement and dedication to her job. While working full time, Terry was able to complete her bachelor’s degree and inspired others to pursue their educational goals. Her co-workers also notice her commitment to ongoing process improvements in her willingness to volunteer for new teams and projects. One of these projects involved a complete revision of Risk Management’s website. Terry was able to develop the site within a week of the project being given to her which allowed Risk Management to roll out their new website much earlier than expected. Congratulations Terry!

Farida Ablang, Payroll Office, received a QSTEP award on 11/30/04 to recognize her qualities in the Committed area. Coworkers describe Farida as the “ultimate team player”. She offers to help out whenever it is needed and has a positive “can do” attitude. She offers her time, energy and ideas in helping around the office and customers, sharing her knowledge and joining teams. Her co-workers describe her as “a spark to be around, has a friendly voice and big smiles.”

Her co-workers also notice her commitment to ongoing process improvement and her willingness to volunteer for teams and projects. She has developed a tracking system for better communication between the Payroll and Benefits offices to obtain the accurate information for the Separation Payout Payments faster. It has increased the percentage of people receiving their payments on time. She also volunteers for the internal payroll Customer Service Team, served on DFD and other FM wide teams. Way to Shine Farida!

LINQ

Elizabeth Cherry, Director of Risk Management, was presented with a LINQ award on 10/27/04 for her inspiring leadership in developing and directing the University Complaint Investigation and Resolution Office (UCIRO).

UCIRO investigates complaints concerning the conduct of UW employees that may be discriminatory or otherwise violate UW policy. Elizabeth took initiative to create the UCIRO program in 1994 based not only on current models of other universities, but also by anticipating what would most effectively meet the challenges and needs in our University’s future. October marked the tenth anniversary of UCIRO.

The UCIRO department wished to formally acknowledge Elizabeth’s inspiring leadership qualities with a special emphasis on her ability to anticipate the future needs of the department, Financial Management and the broader goals of the University as a whole. They also noted her willingness to share a vision of the future with the group that energized the department to stretch and reach for new ways to realize UCIRO’s capability to resolve problems and effectively. Elizabeth is committed to ongoing process improvement and takes a personal interest in ensuring that those who participate in the UCIRO process feel respected, heard and understood. Thank you Elizabeth and congratulations!

Scott Davies of the Treasury Office received a LINQ award on December 6, 2004 for the qualities of Trustworthiness and Approachability, as well as his caring personality and high standard of integrity. Scott’s co-workers describe him as always being available to share knowledge or provide input on decisions and note that he demonstrates a genuine interest in others.

Scott can be trusted for his competency, reliability and understanding of Debt Management. He implemented a new borrowing platform for financing research facilities, which required getting consensus from senior managers, consultants, attorneys and credit rating agencies. He orchestrated a process leading to credit rating upgrades which keep the University’s borrowing costs low.

BRAVO

Seventy-two Bravos have been awarded since October 1, 2004! The following people received awards (more than once in some instances):

Agnes Acholonu, Fil Acuario, Carolyn Adams, Ruchi Aggarwal, Jaeson Albritton, Christine Amaratunge, Heidi Anderson, Donna Andreason, Erlinda Antonio, Linda Arcand, Suzette Ashby-Larrabee, Marisa Baker, Jill Beaver, Amelia Bermudez, John BoetLejla Boric, Mary Brokaw, Alice Bukengolts, John Cady, Jim Caldwell, Susan Camber, Diane Cooley, Teresa Crisostomo, Karen Crowder, Gwen DarDen, Katrina Day, Tess Domingo-Herrera, Marcus Dorschel, Lynn Duong, Ana Duppenthaler, Norm Englund, Peggy Fitzwater, Mike Fleming, Lily Gebrenegus, Aris Gempesaw, Mary Girgis, Frannie Gladney, Libby Graham, Brenda Grayson, Heidi Gustafson, Paige Hamlin, Diane Harker, Lauren Harris, Shara Hayden, Misty Hayes, Elise Hebb, Nancy Hurja, Evelyn Jagoring, Paul Jeganathan, Mary Jo, Jennifer Johnston, Michael Keller , Jenny Krumbholz , Laura Lai , Arlene Lalas, Mark Landis, Sharon Larsson, Vincent Lau, Sadiq Lew, Randy Lewis, Mai Lin, Nancy Linde, Shawna Litterski, Amy Liu, Kah Loh, Eva Lu, Zachary Luther, Anna Mirza, Andrew Monusko, Margarita Mortel, Joe Nguyen, Heather Norberg Stewart, Adam Pierce , Cecilia Pittman , Vanessa Posadas , Cece Redila , Susie Rodriguez , Alice Rose, Sandie Rosko, Amanda Rountree, Maurene Rutkin, Ghan Sachdeva, Lisa Scheyer, Barbara Schielmann, Juinette Schrijn, Sam Senturia, Dick Simmons, Cathy Sleipnes, JR Sloan, Vicky Spring, Kazuko Stoesz, Ping Tan, Kim Tennessen, Johan Thirun, My-Hanh Tong , Beverly Trulson, Scott Ulrich, Rosemarie Valencia, Kevin Wald, Chris Wall, Steven Wang, Lisa Whitehead, Todd Wilder, Li-Chang Wong, Christa Woodhull, Suzann Wright, Shelly Yen and Sun Yoon.

Upcoming Person-to-Person Gatherings

• January 27, 2005 – lunch at Ethnic Cultural Center. Invitations will be sent shortly.
• April 13, 2005 – Breakfast. Location TBA
• July 20, 2005 – Lunch. Location TBA