Explore Shared Services & Licensing
UW-IT shared services enable our customers to optimize efficiency and effectively manage resources.
Get help from a UW-IT expert.
Learn more about UW-IT's resources and shared services.
General UW-IT Support and Information
Visit our Get Help Portal.
Common Tasks
Workday is a cloud-based software that provides many administrative functions for the UW, including human resources and payroll, procurement and finance. Where you go for Workday help depends on what you need help with:
- Workday@UW: a curated hub for Workday information and support. Start here if you’re not sure where to find answers.
- Employee Workday Help: Documentation and support for human resources, time-tracking, payroll, and benefits processes.
- UW Connect Finance Portal: Self-service support for Workday Finance, including procurement, grant management, and other finance functions.
Help Center
Self-help information can be found on this website. And here are frequently used help links:
- Get Help Portal
- UW-IT Knowledge Base
- Outages & Service Status
- Change Calendar
- Chat Help
- Phone: 206-221-5000
- Email: help@uw.edu
News & Featured
Register for Global Accessibility Awareness Day
Join us on May 15 for workshops, expert talks, and activities focused on accessible digital content and inclusive design.Learn more and register today!
Discover the future of AI with Dr. Chirag Shah
Learn how AI agents are evolving to be more trustworthy, private, and user-friendly. May 8 from 1 to 2 pm.Register for this talk
Now live: Sensitivity Labels launched April 21
Labels are automatically classifying files saved to SharePoint and OneDrive.Learn how to update Labels