Explore Shared Services & Licensing
UW-IT shared services enable our customers to optimize efficiency and effectively manage resources.
Get help from a UW-IT expert.
Learn more about UW-IT's resources.
General UW-IT Support and Information
Visit our Get Help Portal.
Common Tasks
Workday is a cloud-based software that provides many administrative functions for the UW, including human resources and payroll, procurement and finance. Where you go for Workday help depends on what you need help with:
- Workday@UW: a curated hub for Workday information and support. Start here if you’re not sure where to find answers.
- Employee Workday Help: Documentation and support for human resources, time-tracking, payroll, and benefits processes.
- UW Connect Finance Portal: Self-service support for Workday Finance, including procurement, grant management, and other finance functions.
Help Center
Self-help information can be found on this website. And here are frequently used help links:
- Get Help Portal
- UW-IT Knowledge Base
- Outages & Service Status
- Change Calendar
- Chat Help
- Phone: 206-221-5000
- Email: help@uw.edu
News & Featured
UW-IT and Artificial Intelligence
Curious about UW-IT's role in shaping Generative AI at UW?Learn about UW-IT's AI Initiative
IT Project Management for UW
UW-IT now provides IT project management services across campus.Get your project started
Awards Improvement and Development Effort (AIDE)
A collaborative effort to improve awards management in grants administration across campus.Learn about the improvements