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Teaching skills to combat fake news and misinformation

In any major, UW students learn to evaluate sources, use texts responsibly and understand the impacts of information. The rise in fake news and misinformation creates an even greater need for these skills, in and beyond the classroom.

At the same time, the topic itself can be an effective and timely way to engage students. Some instructors have been incorporating fake news and misinformation into their courses so students develop critical thinking skills and, in some cases, come up with concrete solutions to the problem.

“Calling Bullshit” arms students at the UW and beyond with tools to spot BS, wherever it appears

photo of Jevin West and Carl Bergstrom
Jevin West, assistant professor in the Information School and Carl Bergstrom, professor in Biology. Photo credit: Quinn Russell Brown.

“Our world is saturated in bullshit,” begins the syllabus for INFO 198/BIOL 106B, the cross-listed “Calling Bullshit: Data Reasoning in a Digital World,” designed and taught by Carl Bergstrom, professor in Biology and Jevin West, assistant professor in the Information School. The course’s objective? To help students “learn to detect and defuse it.”

Bergstrom and West have been collaborators for years, and had long talked about a problem they both noticed in STEM higher education: in Bergstrom’s terms, that “We do a really good job teaching the mechanics of subjects. But we’re not teaching students to engage with uncertainty and weigh different arguments against each other. That’s a really big problem because it makes us particularly vulnerable where numbers are concerned.”

So in winter 2017, they decided to create a course that would teach habits of mind more commonly connected with Humanities fields — engaging uncertainty, questioning evidence — to STEM students. But almost as soon as the course launched that spring, it became something much bigger: a course about approaching information critically, applicable to any discipline.

Meeting a need for BS detection skills — and going viral

“Calling Bullshit,” first offered as a one-credit course, attracted students from a wide range of disciplines. When Bergstrom and West taught it a second time, in fall 2017 as a full-fledged three-credit course, enrolled students represented over 40 different majors.

photo of lecture on laptop
The “Calling Bullshit” website makes course lectures available for public viewing. Each video is under ten minutes, making them easy to watch and share. Photo credit: Shantelle Liu.

And its impact has extended well beyond their classroom — far beyond the UW. Before launching the course, Bergstrom and West created a robust website with all course materials accessible to other institutions and to the general public. The course has gone viral, with new courses being explicitly modeled on “Calling Bullshit” at over 70 universities and high schools around the nation, and across the disciplinary landscape. West says they’ve been surprised and excited to hear from so many people —students, teachers, retirees — who have watched their lectures, read course texts and found the course interesting and valuable. In under two years, the course’s Twitter account has garnered over 8,000 followers — and the course website has been viewed 1.5 million times.

Empowering students to detect BS, in any field

The course’s learning goals make it easy to see why the course is filling a need for so many students at so many institutions; these include, “Remain vigilant for bullshit contaminating your information diet,” and “Figure out for yourself precisely why a particular bit of bullshit is bullshit.”
So, what exactly is the “bullshit” that students most need tools for detecting? Bergstrom and West say it’s that which cloaks itself in what we’re often inclined to treat as “truth”: namely, “statistical figures, data graphics, and other forms of presentation intended to persuade by impressing and overwhelming a reader or listener.”

As their students discover, detecting bullshit is no easy task. “We give them a set of rules for calling BS,” says West, “like ‘if it seems too good to be true, it probably is.’ Students feel empowered when they can spot this stuff.” Students are asked to bring in examples of bullshit when they encounter it in daily life. For Bergstrom and West, the goal is for everyone to become effective bullshit detectors.

And these skills have enormous value for students, including in their future careers. “When we talk to big companies, they want people who have these skills to look at a whole situation, take a proposal that’s on the table and evaluate and challenge that, in a quantitative domain,” says Bergstrom. “It’s an absolutely crucial part of STEM education — and really, of all education.”

Jackson School Task Force tackles the international problem of fake news and misinformation — and offers solutions

In the Jackson School for International Studies, students have a unique opportunity to enact real change on a pressing social issue: participation in a Jackson School Task Force. In winter 2018, a task force tackled fake news and misinformation — producing a 100-page report, now accessible online and contributing to the academic conversation on the issue.

photo of Scott Radnitz
Scott Radnitz, associate professor of International Studies and adjunct associate professor of Political Science and Sociology. Photo credit: Shantelle Liu.

“The New State of the News: Confronting Misinformation in the Digital Age” was designed and taught by Scott Radnitz, associate professor of International Studies and adjunct associate professor of Political Science and Sociology. Task forces, offered every winter quarter to seniors in the International Studies major, are themed around real world problems. Students collaboratively research and write a detailed report directed toward policy makers, and at the end of the quarter, gain professional experience through defending their findings to a visiting subject matter expert.

Engaging students around an urgent and timely topic: U.S. and global disinformation

Radnitz, a political scientist, studies the post-Soviet region; three years ago he started working on a book about the central role of conspiracy theories in post-Soviet states’ politics. “It’s a different way of dealing with media in that region,” he says, “when you don’t know what you can trust.” But something has recently changed, he says: conspiracy theories and fake news have also become more prevalent in the U.S. He decided the issue — urgent, currently unfolding, and international in scope — would be prime task force material.

Radnitz suspected the topic would be of special interest to students as well — and he was right. “Students are engaged in this issue personally because they’re avid social media users,” he says, “but also because everyone was so immersed in the 2016 presidential election, following the revelations about fake news as they came out. In some ways my students aren’t that far behind the experts, because everyone’s trying to catch up and figure it out.”

photo of Jackson School’s winter 2018 Task Force
The Jackson School’s winter 2018 Task Force: “The New State of the News: Confronting Misinformation in the Digital Age,” allowed students to wrestle with this complex issue while developing research and professional skills. Photo Credit: Franceska Rojas.

For students, the task force’s timeliness imbued it with a sense of high stakes — and also helped develop their research skills. “Considering the immediate nature of fake news and misinformation, we had to keep track of the new material and developments that were emerging every day and basically work in real time,” says participant Oleksandra Makushenko, class of 2018. “It provided experience in teamwork, crisis management and working under a strict deadline.”

A multi-faceted problem requires a multi-faceted approach

In task force courses, students research an aspect of the larger issue, and then write a section of what becomes a comprehensive report. “Fake news is a pervasive problem and needs to be tackled from different angles simultaneously,” says Radnitz, so the class decided on three angles early on:

  • Individual and Collective Psychology
  • Business and Technology
  • International Case Studies and Governance
  •  
    For each topic, students outlined the problem — for example, for topic A, the individual and social forces that make people susceptible to misinformation. For each topic students also make practical recommendations — for example, for topic B, on how pressures might be placed on businesses to limit the spread of misinformation.

    Some students took international angles to their research. The report includes a comparative case study on public trust of the media in three different countries, and a section on how the Ukrainian government has responded to Russian disinformation. Radnitz says that early on, the class decided that their audience should be policy makers, academics and the U.S. public — in order to help us “learn lessons for how we can confront this problem at home.”

    Developing student expertise — and contributing real results

    At the end of any task force, an expert in the field visits the class for an evaluation and defense of their findings — in Radnitz’s course, former CNN Moscow bureau chief Jill Dougherty. After thorough preparation, students presented their work to Dougherty, and then responded to her questions for over an hour. The benefit of an expert’s on-the-ground perspective, and the experience of withstanding scrutiny on their research, are part of the unique professional development that task forces offer to Jackson School majors.

    “Probably the most important thing I learned,” says Makushenko, “is that there is no easy fix for complex problems. It takes time, committed people, substantial resources to address something that is broken in a holistic manner.” Fortunately, some of these committed people are at the UW. Radnitz says he will likely teach a version of the “The New State of the News” for his next task force. “The issue isn’t going anywhere,” he says — and UW Jackson School students have expertise that can make a difference.

    In required writing courses, students learn to critically evaluate information

    All UW students, no matter their major, take a course in English composition. In the Expository Writing Program, where most students take a 100-level English course, students learn that writing, reading and research have everything to do with critical thinking: about the information that surrounds us, how arguments are composed, how evidence is used and how context affects meaning.

    “A big part of the work we do in the EWP is teaching students how to effectively collect, evaluate and interpret sources in order to support their writing,” says Denise Grollmus, former EWP assistant director. “This has become increasingly important in light of the prevalence of fake news. We focus not only on how students can learn to evaluate information, but also how we can use the issue of fake news to teach these evaluative techniques.”

    While EWP instructors — mostly graduate students in the English department — design their own curricula, all EWP courses share common learning outcomes. These focus on writing but also on habits of mind, including “engaging in analysis — the close scrutiny and examination of evidence, claims and assumptions — to explore and support a line of inquiry.”

    Some EWP instructors use fake news to teach exactly why these skills are so very important. Matthew Hitchman, EWP instructor and assistant director, introduces students to the research process with fake news. “I try to move beyond the dichotomy of reliable/unreliable sources, because ‘reliability’ often reads as ‘academic,’” he says, and students should get comfortable using different types of sources. This means that inevitably, students will encounter bad information — so Hitchman begins his research sequence by giving students a range of real, faked and satirical sources to evaluate. They then analyze the sources’ context, credibility, purpose — and finally, their biases. Hitchman works with students to carefully define terms such as ‘fake’ and ‘misleading,’ “which are quite distinct from ‘bias,’” he says. “It’s important to learn that while sources should be scrutinized for forms of bias, there are some types of information that shouldn’t be entertained
    at all.”

    In addition, says Grollmus, “because even the most reputable sources can still get it wrong, EWP instructors ask students to consider the credibility of a source’s citations. We ask them to consider whether an article includes a diverse set of sources, for example, and what the exclusion of certain voices might mean. Our hope is that by training students in these evaluative techniques, we’ll help them become more critical readers and thus better informed citizens.”

    To ensure that these values stay central to all EWP courses, staff are currently drafting new program mission statements that address pressing social issues, including fake news and misinformation. “It’s an issue that asks all of us to think about sources, be discerning readers and see rhetoric as something with impact and the potential to do harm,” says Emily George, EWP assistant director.

    Most students take a composition course through the EWP in their first year; as they continue on as readers and writers in various fields, they carry these skills with them. At the UW, “critical reading, writing and thinking skills aren’t limited to first year composition, or even to the classroom,” says George. “They’re part of every student’s general education.”

    UW librarians: Supporting new research and information skills in the era of fake news

    UW librarians are our community’s resident experts in research and information. On all three campuses, librarians are hard at work creating new resources to help students — and instructors — evaluate the information (good and bad) that surrounds us every day.

    photo of Amanda Hornby
    Amanda Hornby, head of Teaching & Learning at UW libraries.

    “Libraries have a long history of teaching literacies that are needed not only for research but for everyday citizenship,” says Amanda Hornby, head of Teaching & Learning at the UW Seattle campus libraries. “It’s something the UW libraries care deeply about, and have been thinking about for years.”

    Lately, Hornby says, UW librarians are getting more requests from instructors to support curriculum design — specifically around information literacy and source evaluation. Across our community, librarians are creating new ways to help instructors and students develop these critical skills.

    Navigating the new information landscape

    Nia Lam, media studies librarian at UW Bothell, says that working with sources today means a fundamental shift in thinking about information. When information can be created and disseminated almost instantly online, she says, we need new ways to evaluate credibility, and new ways to put information in context.

    photo of Nia Lam
    “As UW librarians, we’re on the front lines in terms of thinking about and teaching critical inquiry, information literacy and research skills, and we collaborate with educators across disciplines to foster these lifelong skills in students.”

    — Nia Lam, UW Bothell media studies librarian

    “We try to talk more about the whole process that goes into creating information,” Lam says, including how long it takes for different types of sources to be produced. Sources that can be produced quickly (such as social media posts) may offer more immediate perspective, but less depth of knowledge, than sources that rely on more involved processes to produce (such as journal articles). To provide an accessible resource on the topic, UW Bothell librarians Chelsea Nesvig and Chloe Horning created a short video that walks through the “information timeline” — through the story of a baby elephant. An event — such as the premature birth of a baby elephant at a local zoo, of interest to scientists and the general public — will be covered by social media, then newspapers, then magazines, all before scholarly articles or books, which take longer to create.

    In general, says Lam, “source evaluation is a big part of information literacy — and this has changed over time.” When articles are read in the context of a larger, print publication, it’s easier to use context cues to gauge credibility (for example, “Butter Can Kill You” carries different weight if read on the front page of the National Enquirer or the New England Journal of Medicine). But when everything is on a screen, Lam says, it can be harder to tell the difference between a magazine, newspaper or scholarly journal article, or to tell if the publication is legitimate. On all three campuses, UW librarians consult with faculty in creating research assignments to make sure students get practice working with different types of sources (not just scholarly journal articles). “Students need to be able to assess credibility in every text they read,” Lam says, whether a tweet or a tome.

    For UW Tacoma instructional design librarian Marisa Petrich, the new landscape requires other shifts in thinking about information as well. It’s important to teach students how to spot unreliable information, Petrich says. But it’s just as important to teach what good information looks like, so that they know how to identify it — and, how to use or write it themselves. “We need to invite students to think of themselves not only as people who consume information, but as people who produce information,” she says.

    Supporting instructors in any field, before courses begin

    UW librarians are invaluable resources for instructors — not just while courses are in session, but from the beginning of the course design process. More and more instructors have been consulting with librarians on best practices for teaching information literacy and source evaluation before courses begin. “We’re seeing instructors in a variety of disciplines wanting to revise their curricula and learning outcomes,” says Hornby, “to make sure these are key areas they hit with students.”

    photo of Marisa Petrich
    “It’s always been true that the information we use matters. Its context matters. Now, we’re in a moment when we can show people how it matters, in ways that really hit home.”

    — Marisa Petrich, UW Tacoma instructional design librarian

    When Hornby consults with instructors in any discipline, she asks a series of questions to prompt reflection around how these skills show up in curricula, including: “How do you build in time for critical thinking and evaluation of sources into your course or assignments?” For Hornby, it’s key that students encounter a diverse range of texts and voices in course readings — in general, but also to support source evaluation skills.

    Instructors on any campus can also upload to their courses three Canvas Commons modules, created by Petrich, on identifying good sources and detecting bias. Susan Johnson, assistant professor of nursing and healthcare leadership at UW Tacoma, says that after using the modules, her students report being more critical about what they share on social media and “more confident in their ability to spot disreputable sources.” The modules are an invaluable resource, Johnson says, because “it’s something that I didn’t have the expertise to do.”

    Subject librarians support discipline-specific information skills in class and beyond

    Nearly every UW department has a subject librarian with special expertise in the field. Subject librarians support students at any step in the research process, and increasingly, visit classrooms to teach research skills upon instructor request.

    photo of Kian Flynn
    Kian Flynn, Geography & Global Studies subject librarian.

    Kian Flynn, Geography & Global Studies subject librarian, says his field is one where students need a special set of information literacy skills in the digital age. Students often need to find and use data, he says — for example, census data to build a map — but sometimes, students are overwhelmed by the process of finding authoritative data sources. So Flynn began supporting instructors to bring more data and statistical literacy into curricula. In winter 2018, Flynn worked with a Geography course on using census data to create maps — holding a classroom session, creating a follow-up quiz to prompt further reflection, and working with individual students throughout the term.

    “In and beyond the classroom,” Flynn says, “unpacking data visualizations is a skill students need.” In popular media, he points out, we see complex data and map visualizations all the time — and map-making software will continue to develop and be more accessible to the general public. “The power of maps and graphs is that they connect with us,” Flynn says; they can make sense of data in a visual way, but can be particularly dangerous when they misrepresent data. “We need the skills to make good decisions,” he says, for reading maps and graphs, but also for creating them.

    For Jessica Albano, communication studies librarian, visiting communications classrooms to talk about source evaluation is a big part of the work she does to support students in the field. In addition to individual sessions, she says, she hopes instructors will continue talking more about these skills throughout their courses. Hornby agrees. “It does take time,” she says, “but I feel very strongly that slowing down and giving students time to unpack sources and arguments gives them a different ownership over the media they consume every day.”

    Workshops and events on fake news and misinformation

    photo of a news literacy event
    The event “Why Journalism Matters: News Literacy in a Democracy” included a talk by Thanh Tan, current multimedia editorial writer for The Seattle Times.
    Photo credit: Cathy You of the UW Daily.

    From workshops and events to interactive displays, UW librarians engage the community around information literacy in a variety of ways.

    A News Literacy workshop series at UW Tacoma in spring 2017, designed by librarian Marisa Petrich, discussed fake news and misinformation, the reasons for its prevalence and how to evaluate it. The three-part series was designed for students, Petrich says, but was also well-attended by faculty. “The series was invaluable to me as an instructor,” says Ellen Moore, senior lecturer in the School of Interdisciplinary Arts and Sciences at UW Tacoma. “It provided a key resource for our campus, where building a critical perspective on the media as a whole provides the foundation for student learning.” A media and news literacy conference designed by librarian Jessica Albano with the Department of Communication — “Why Journalism Matters: News Literacy in a Democracy” — provided a forum for students, instructors and staff to discuss journalism, media responsibility and ethics, and related topics in April 2017. The half-day event kicked off with an exclusive interview with Washington State Attorney General Bob Ferguson, focusing on the First Amendment and the role of a free press in a democracy.

    A “Making Sense of the News” display in Suzzalo Library includes posters, example sources and evaluation checks, and interactive pieces: for example, a “credibility scale” on which visitors place magnets featuring logos of various news organizations, and a “Where do you get your news?” poster to which community members have been continuously adding. Albano says they’ve received several requests from high school librarians wanting to adapt the display for their own students.

    photo of interactive news display
    As part of the interactive “Making Sense of the News” display in Suzzalo, visitors could place various news outlets along a reliability and standards scale. Photo credit: Cathy You of the UW Daily.

    Resources for students and instructors

    At any time, in any course, students and instructors can access these librarian-created resources on finding, evaluating and using information — including, on fake news and misinformation.

  • An Instructor Toolkit in the teaching support section of the UW libraries page connects instructors to specific types of librarian support. “When instructors in a given field type in ‘fake news’ or ‘source evaluation,’ for example, we can connect them with the right librarian — to support them on assignment design, in the classroom or on Canvas,” says librarian Amanda Hornby.
  • Savvy Info Consumers: Evaluating Information provides checklists for evaluating information (the SMART Check, the CRAPP Test, the 5 W Questions) and applies them to different types of information.
  • Savvy Info Consumers: Detecting Bias in the News offers many common examples of bias to evaluate, including “Bias by headline,” “Bias by photos, captions and camera angles,” and “Bias by selection and omission.”
  • Savvy Info Consumers: Fake News outlines definitions of “misleading,” “highly partisan,” “satire,” “clickbait” and “fake news” along with several examples of each, and prompting questions to distinguish the difference.
  • A news research guide links to several external sources on fake news, as well as fact-checking sites.
  • Informed Civic Engagement Resource Guide: Fake News is a UW Bothell library guide with resources for identifying fake news and fact-checking information.
  • An “Information Timeline” video walks through the process of information creation — how long it takes different types of sources to be produced and shared — through the story of a baby elephant.
  • Canvas Commons modules on News Literacy and Reliable Sources help students evaluate sources and bias. The three modules can be uploaded by any UW instructor, into any course.
  • Journalism Ethics and Standards, a subject guide created for Communication Studies, includes the Society of Professional Journalists Code of Ethics and other resources about ethics and standards in journalism.
  • Understanding fake news and misinformation

    A spring mini lecture series offered students, faculty, staff and the community new ways of understanding and combating fake news and misinformation.

    It’s hard enough to understand the problems of fake news and misinformation — the complex factors that have contributed to them becoming primary issues facing our society — let alone, how to combat them.

    lecture audience photo
    UW students at Jevin West’s lecture, “Cleaning Up Our Polluted Information Environments.” Photo credit: Shantelle Xiu

    “As a community, UW thrives in our access to all types of information — we are constantly producing and consuming information. This lecture series reminds us as a community to protect our integrity as information producers, and as ethical information consumers.”

    — Tim Tiasevanakul, class of 2020, Law, Societies and Justice major

    Enter the experts: Kate Starbird, UW assistant professor in Human-Centered Design and Engineering; Jevin West, UW assistant professor in the Information School; and Berit Anderson, CEO and Editor-in-Chief of the media company Scout.ai. These three have extensive experience working in the information trenches, in a variety of ways. Starbird and her team of UW students have been researching social media platforms for years, to better understand how rumors, “alternate narratives” and conspiracy theories spread after crisis events. West is a data scientist who co-developed the wildly successful UW course, “Calling Bullshit: Data Reasoning in a Digital World.” And Anderson, a technology journalist and former editor of Crosscut Public Media, started her company with the goal to “democratize technology,” just as fake news undermines democracy.

    The series, which was sponsored by the Office of the Provost and ran through April 2018 on the Seattle campus, attracted students, faculty and staff from across the UW, as well as members of the local community. It demonstrated how hungry we are, as a community and as global citizens, for ways of understanding and tackling these problems — and offered us knowledge and strategies from three engaging, expert perspectives. All three lectures are now available to watch online in full.

    Kate Starbird: Understanding the “muddied waters”

    Kate Starbird, UW assistant professor in Human-Centered Design and Engineering
    Kate Starbird, UW assistant professor in Human-Centered Design and Engineering

    As Kate Starbird told us on April 18, “We are all targets of disinformation, meant to erode our trust in democracy and divide us.” This doesn’t mean we have to be completely vulnerable — but for Starbird, it’s crucial that we understand why we’re as vulnerable as we are.

    Starbird’s lecture, “Muddied Waters: Online Disinformation During Crisis Events,” opened with a discussion of what makes human beings susceptible to disinformation and political propaganda. In general, says Starbird, it’s our unconscious cognitive biases that lead us to take stories, real or faked, as “true” — when they confirm our pre-existing beliefs. And our biases can be targeted by technology companies. For example, social media algorithms create “filter bubbles” by showing us, and getting us to click on, what we already want to see. It has become increasingly possible to only encounter information of the kind we want or expect to see, on each side of the political divide — making the divide ever greater.

    “If it makes you feel outraged against the other side, probably someone is manipulating you.”

    – Kate Starbird

    Starbird and her students have been analyzing the marked increase on social media in the spread of disinformation: information disseminated with the intent to confuse, on both the left and right of the political spectrum. They study Twitter, for example, to see how disinformation follows crisis events such as school shootings, and how those rumors “muddy the waters”: casting doubt on the credibility of those who experienced the crisis, and even on the crisis itself. “Disinformation is very effective,” she says, at muddling our thinking. And when we, as consumers of information, feel muddled, we give up trying to understand — and worse, are confused into inaction.

    Jevin West: Combating information “Polluters”

    Jevin West, UW assistant professor in the Information School
    Jevin West, UW assistant professor in the Information School

    Jevin West, in his April 24 lecture “Cleaning Up Our Polluted Information Environments,” discussed the problem as largely one of “un-trained editors.” Where we once relied on professional journalists, editors and fact-checkers to serve as information “gatekeepers,” we can all now share information widely, but without clear ways to evaluate credibility. In addition, West said, studies have shown that falsehoods travel faster than truths — and it takes far less energy to create bad information than it does to refute it after the fact.

    West displayed examples of fake news in its everyday forms, from the more benign (flat earth conspiracy theories) to the more dangerous (false medical information) — and explained how new technologies will make it continuously harder to tell what’s real from what’s faked. He also showed the audience how easy it is to misrepresent information through statistics, and to create graphs that can seem to say anything. We’re especially vulnerable when it comes to numbers, he says, because “numbers carry authority” — and it can be very hard to tell when they are presented out of context.

    For West, fake news and misinformation pose an “existential threat.” “I think it’s the most serious issue we’re dealing with in society right now,” he says.

    Berit Anderson: Tracing the rise of “AI Propaganda”

    Berit
    Berit Anderson, CEO and Editor-in-Chief of the media company Scout.ai

    Following the 2016 U.S. presidential election, Berit Anderson and her colleagues at Scout began investigating the causes for what seemed like surprising results key swing states. What they found, she says, is that “there’s a new global electioneering platform built on the backs of the tech industry.” In early 2017, they published an article entitled, “The Rise of the Weaponized AI Propaganda Machine” detailing how automated propaganda networks can influence elections around the world, which garnered attention and support from some of the biggest players in the industry, including Google.

    Anderson’s lecture on April 30, “The New Global Politics of Weaponized AI Propaganda,” outlined the steps that have allowed Russia, in particular, to target elections in the U.S. and Europe. These include, “Turn voters into disinformation agents” via companies such as Facebook, who allowed advertisers to target voters in swing states by zip code and income. Another tactic is to “Deploy the bot armies” — that is, create vast networks of fake social profiles to spew politically divisive, often faked “news.” In some cases, the same bot accounts have been deployed in different parts of the world in support of different agendas, from the Arab Spring to Brexit to the 2016 U.S. Presidential election.

    Looking ahead to solutions

    The series as a whole provided powerful strategies for combatting these problems — many of which overlapped across the three talks.

    “A big take-away from all three lectures was that I have a responsibility as an individual to be more self-aware and a better consumer of information. I walked away feeling empowered.”

    – Katie Harper, graduate student in Library and Information Science

    All three discussed how new policies and better regulation of tech companies (or “pollution facilitators,” in West’s terms) can help. For example, the new E.U. General Data Protection Regulation (GDPR) will hold Facebook and other companies accountable to clearing users’ histories when requested, making it more difficult for “polluters” to exploit personal information. Anderson emphasized how new policies can help create change internally at tech companies as well. Facebook has taken a “big step,” she says, by committing to requiring advertisers to label political ads as such, and provide “paid for by” information. Somehow, we need to “restore trust in our information systems,” says Starbird — and that means that tech companies need to be more transparent and trustworthy.

    At the same time, all three emphasized the ways in which individuals can help — by becoming more conscious information consumers and producers. A good rule of thumb, says West, is to “think more, share less”: to become more thoughtful and selective about the information we share, thus becoming better “editors.” We should also pay attention to how information affects us emotionally and engages our biases, says Starbird. “If it makes you feel outraged against the other side,” she says, “probably someone is manipulating you.” “Don’t become a cog in the outrage machine,” echoes Anderson. “The most important thing you can do as an individual is not to let yourself become angry at people with different political views,” she says.

    “It was so interesting to learn about the fake news and misinformation that we might encounter every day through popular media. This series as a whole is valuable to the UW community because it spreads awareness about misinformation, and increases our knowledge of ‘fake news’ and credible sources in media and otherwise.”

    – Selah Lile, class of 2021, pursuing double major in Psychology and Spanish

    For West, the most powerful solution lies in education — especially for younger generations as they learn information literacy. “The biggest thing that we can do is arm the consumer,” he says, with education. Requiring media literacy as part of grade school curricula, for example, could go a long way toward creating a more critical and savvy consumer public. (In 2017, Washington state passed a bill into law to do just that.) Starbird and Anderson agree. We have to understand how online media works — “how it affects our lives, our economy and our global politics,” says Anderson.

    The speakers suggested other ways to address the problems as well, including West’s prompting to make better use of existing resources such as reliable fact-checking organizations, and Anderson’s suggestion to reach out to individual developers we might know at tech companies here in Seattle, to work toward change together.

    Anderson says she’s optimistic: “I’ve spoken to politicians in Europe and also here in the U.S., and I’ve found that people are very motivated to find a fix for this,” she says. “It’s a time to be bold and stand up for the things we believe in.”