Ready to get started with making a plan or updating an existing plan? The department work typically looks something like this.
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What’s in a plan?
Each department’s plan will include key business functions, resources and recovery strategies.
A key function is work normally performed by a department and that must continue or resume within a specified timeframe.
This is probably the most important section of the entire plan. The department will identify the most important work it does, how long that work can be interrupted before there are serious negative consequences and what the impacts to the University would be if the department could not complete the work.
In general, continuity plans should keep the number of key functions between 5-7, so it’s important to carefully consider what should be captured. Each function can have associated work streams if needed. For example, a department may identify Human Resources as a business function and list associated activities that include hiring, performance assessments scheduling and payroll.
It is necessary to understand all the things you need to have to successfully complete your department’s critical work.
- Staffing: general information about overall staffing for normal operations and during a crisis. Specialized teams that serve a support role will also be identified.
- Buildings: identification and details about spaces your department needs to use, including those such as labs that cannot be easily substituted for and what alternatives you may have.
- Equipment & supplies: the things your department needs to have and how to find replacements or additional inventory.
- Vital records & artifacts: the documents, media and culturally significant items that have physical presence and value.
- Third parties: vendors and other external providers the department relies on with determinations of how long operations can continue without those vendors or how to find alternatives.
- Technology: all the systems and applications your department relies on to do your work, including expectations about how quickly your department will need to restore those systems and any lost data.
Recovery strategies are the actions you take when a key function or resource is impacted by a disruptive incident. Strategies include immediate actions and general guidelines about what to do (not the specifics of how). Developing strategies can require more intensive work in the continuity planning process.