Send this message to the e-community of protégés and mentors.
Subject: Being assertive
It's important to tell people what you think, but some ways are better than others.
- You can be aggressive; you yell at people and not listen to what they have to say.
- You can be passive; you avoid eye contact and talk like you are unsure of what you want.
- Or you can be assertive; you make eye contact when you talk, clearly state your wishes, and listen to the opinions of others.
Which approach do you think is most often successful—aggressive, passive, or assertive—and why?