This publication shares the proceedings of the AccessCyberlearning Capacity Building Institute. The content may be useful for people who
AccessCyberlearning works with current and future cyberlearning researchers, technology developers, and instructors to inform their research with what is known about student differences/disabilities; design innovative learning technologies and teaching strategies that are welcoming to, accessible to, and usable by everyone, including people with disabilities; and ensure that project materials (e.g., websites, videos, curriculum) and activities (e.g., meetings, presentations) are welcoming to, accessible to, and usable by all participants.
AccessCyberlearning activities are designed to engage Cyberlearning projects and projects with similar goals in ways that explore how current knowledge and studies about people with disabilities can inform cyberlearning research, learning technology development, teaching strategies, and outreach. The goal is to make online learning opportunities high quality as well as welcoming to, accessible to, and usable by the broadest audience, including students and instructors with disabilities.
By addressing disability-related issues, AccessCyberlearning will help cyberlearning researchers, technology developers, and instructors work toward the ultimate goal of making the learning experiences of all students more effective and the online teaching experiences available to more potential instructors. Participants in AccessCyberlearning will become better prepared to make technological advances that (1) foster deep understanding of content coordinated with masterful learning of skills; (2) draw in and encourage learning among populations not served well by current educational practices; and (3) provide new ways of assessing understanding, engagement, and capabilities of learners.
The AccessCyberlearning CBI brought together cyberlearning researchers, technology developers, and instructors to share ideas and expertise regarding the creation of online learning tools and experiences that are welcoming to, accessible to, and usable by everyone, including those with disabilities. Most attendees represented projects funded by the National Science Foundation as part of the Cyberlearning and Future Learning Technologies program of the Division of Information & Intelligent Systems. More than 28 people attended the event.
The CBI provided a forum for discussing recruitment and access challenges, sharing expertise and successful practices, developing collaborations, creating resources, and identifying systemic change initiatives relevant to the meeting’s goals. Topics discussed included
In small working groups, participants responded to the following questions:
In this CBI
The CBI was comprised of presentations, panel discussions, and group discussions. CBI participants shared their diverse perspectives and expertise. The agenda for the CBI and summaries of the presentations are provided on the following pages.
7:00 – 9:00 pm
Networking Reception
8:00 – 9:00 am
Breakfast and Networking
9:00 – 9:45
Welcome, Introductions, and Goals
Sheryl Burgstahler, AccessCyberlearning PI, DO-IT Director
Video – IT Accessibility: What Campus Leaders Have to Say
9:45 – 10:45
Engagement of People with Disabilities in Computing Fields and Development of New Technologies
Richard Ladner, AccessComputing and AccessCSForAll PI; Professor in Computer Science & Engineering, University of Washington
11:00 – 11:45
Web Accessibility
Terrill Thompson, DO-IT Technology Accessibility Specialist
12:00 – 1:00
Lunch and Discussion
What challenges does your project face related to accessibility to individuals with disabilities? Make notes on flip charts & record sheets before the end of lunch.
1:00 – 1:30
Report Out
1:30 – 2:15
Document Accessibility
Dan Comden, Manager Access Technology Center
2:30 – 3:40
Approaches to Access: Accommodations and Universal Design
Sheryl Burgstahler
Video on Benefits of Universal Design Practices for Students
3:45 – 4:45
Panel On Diverse Student Needs, Research, Tools
Panelists lead discussion on (1) relevant research in diverse fields (e.g., learning design for science education, the psychology, of reading and writing, and natural language processing) should inform the creation of the next generation of cyberlearning tools; and (2) tools and strategies not designed for people with disabilities that hold promise for addressing diverse student needs.
Panel Members: Becky Passonneau, CAP: Advancing Technology and Practice for Learning Reading and Writing Skills in Secondary Science Education; Prasun Dewan, EAGER: Automatic Classification of Programming Difficulties by Mining Programming Events; Ina Wanca, Cyberlearning Workforce Readiness
4:45 – 5:00
Preview of Dinner Tonight and Tomorrow’s Topics Complete Daily Feedback Form
6:00 – 8:00
Dinner, Governor’s Room
Discussion: What steps will you take to overcome accessibility barriers identified during the lunch discussion? Write your responses on form provided.
8:00 – 9:00 am
Breakfast and Networking
9:00 – 10:25
Daily Overview
Panel On Assessment of Student Learning and Maximizing Student Engagement: Panelists lead discussion on (1) how technology can best adjust instruction to learning challenges and ultimately assess the learning of all students, including those with disabilities, and (2) strategies that can maximize the engagement of students who might not typically engage in cyberlearning.
Panel Members: April Marie Leach, Cyber Literacy Learning for Social Transformation; Katie Rich, Number Stories; Beverly Woolf, The impact of Learning Companions on Students with Learning Disabilities; Aaron Kline, Autism Glass: Design Challenges and Strategies for Targeted Audiences
10:25 – 10:40
Video – Part of Me, Not All of Me
11:00 – 12:00
Accessible Online Learning: What Instructors Need to Know and Experiences of Online Instructors
Sheryl Burgstahler, Hadi Rangin
12:00 – 1:00
Lunch and Discussion
How can your project design cyberlearning products and pedagogy accessible to people with disabilities? Make notes on flip charts & record sheets before the end of lunch.
1:00 – 2:30
Panel Soliciting Student Perspectives: Students with disabilities share their experiences and recommendations regarding access and engagement online.
Report Out from Lunch Discussion, with Consideration of Panelist Comments
Video – Captions: Improving Access to Postsecondary Education
2:30 – 4:45
AccessCyberlearning Products, Activities, and Working Groups
Sheryl Burgstahler
Working Groups: Individually or in groups, (1) draft promising practices, Q&A’s, or case studies for the AccessCyberlearning Knowledge Base; (2) create replication packages; (3) suggest/draft other products that can benefit NSF’s Cyberlearning community; (4) propose activities and initiatives that can increase the accessibility of cyberlearning to people with disabilities.
4:45 – 5:00
Preview of Tomorrow’s Topics
Complete Daily Feedback Form
8:00 – 9:00 am
Breakfast and Networking
9:00 – 10:15
Daily Overview and Panel on Lessons Learned and Promising Practices: Panelists lead discussion on (1) how specific challenges of students with disabilities can inform all cyberlearning projects, and (2) promising practices for addressing these challenges.
Panel members: Emily Moore, EM: Inclusively Designed Simulations for Diverse Learners (DRK- 12); Raymond Rose, TxDLA Accessibility Certification Program; Mike Wojan, University of Michigan Digital Innovation Greenhouse
10:15 – 12:00
Break and Continuation of Working Groups
Discussion of Next Steps - Sheryl Burgstahler
12:00 – 1:00
Lunch, Networking and Discussion
How can we continue to work together to promote universally designed cyberlearning?
Presenter: Richard Ladner
Disability can include impairments, activity limitations, and participation restrictions, and it is much more than just a health problem. Overcoming the difficulties faced by people with disabilities requires interventions to remove the physical and mental barriers in our environment. People with disabilities can accomplish a lot and be very successful; however, there are barriers, and we need to be working towards breaking down those barriers. About 15% of the world’s population has a disability.
Accessibility means a product, device, service, or environment that allows all people to achieve an end that could not be done easily otherwise. It needs to be accessible by wheelchair; screen reader; closed captioning, sign language interpretation or real-time captioning; keyboard only or on-screen keyboard; and/or a sip and puff switch. Accessibility innovations matter, and we’ve been creating new technology for a long time that not only helps people with disabilities, but helps all people. One example of this is the telephone, which was originally created to turn speech electronically for deaf students to see. Other examples include optical character recognition, text-to-speech, personal texting, speech recognition, speech for eyes (Siri), the Picturephone or video phone, which were all originally created for people with disabilities but are now used by most of society.
Accessibility research is still a huge field, usually as a subfield of human-computer interaction. When designing any new product or software, it must be usable by all people on the ability spectrum. Some new technology coming out right now is Braille-based text input, based on the Perkins typewriter but usable on mobile touchscreen technology. Quorum, an accessible programming language, is available through the Hour of Code at hourofcode.com/qrm. And the next biggest things coming out will be automatic image captioning, a large refreshable tactile display, and robotic assistants.
I work with a lot of people with disabilities. One of these people is Raina, who is deaf, has low vision, and has cerebral palsy. She is a great writer and wanted to learn to program. We used the Scratch programming tool, but it was frustrating because she had to use an assistant to help her drag and drop. In this moment, I felt like we were the failure—we didn’t have a tool that she could use independently to program. Another person I’ve worked with is Nicole, who learned to program in her AP computer science classes. However, she couldn’t communicate very easily. So she created a program that could translate braille to text so others could read her writing.
STEM fields need more of the perspectives and expertise of people with disabilities.
Presenter: Terrill Thompson
When we’re creating digital content such as web pages or online documents, we may envision our typical user as an able-bodied person using a desktop computer. In reality, users utilize a wide variety of technologies to access the web including assistive technologies, mobile devices, and more; everyone has different levels of ability when it comes to seeing, hearing, or using a mouse or keyboard. Since the World Wide Web was invented, HTML has had alt tags and other accessibility features as one of its standards. WCAG 2.0 (Web Content Accessibility Guidelines, second version) aims to bring all web content up to an accessible level so that all users have equivalent access.
WCAG 2.0 follows four main principles; information should be perceivable, operable, understandable, and robust. Each of these principles is defined by more specific guidelines, and those are further defined by specific success criteria, which are assigned Level A, AA, or AAA, with Level A success criteria including the most critical issues for accessibility. Level A success criteria are fairly easy to meet. In resolution agreements and legal settlements, the U.S. Department of Justice and the Department of Education OCR have identified WCAG 2.0 Level AA as a reasonable target to ensure websites are accessible.
A push for accessible tools and features will help make all web content more accessible. Using accessible themes in WordPress and Drupal is an easy way to spread accessibility across campus and utilize necessary accessibility features such as keyboard accessible drop-down menus and proper headings. ARIA (Accessible Rich Internet Applications) can be used to analyze accessibility, and it communicates the interface elements to users and designers. Canvas and similar learning management systems need to be made accessible and used accessibly; faculty need to learn about headings and alt text and the right questions to ask about accessibility.
For more information about web accessibility, check out these resources:
Presenter: Dan Comden
A document is written, printed, or electronic matter that provides information or evidence. Ignoring video and audio, which are two important but fundamentally different types of files, typical types of documents used on campus are Word, PDF, Plain Text and Rich Text, PowerPoint, and HTML. We need to ensure that all information given to students is accessible.
Evaluating over a hundred courses over a year at the UW, we observed over 5,000 documents used, and over 100,000 pages from those documents were shared through our LMS. Through all of these, the percentage of documents that were accessible was very low. On average, only about 11% of Word documents included headings, one of the most important structural accessibility features in Word. For PDFs, one of the most important features of accessibility is text selectability so that text-to- speech software can make sense of the document. Most quarters, about 70% or more of the PDFs used were text-selectable. Yet, an average of only 26% of PDFs had bookmarks or tags and less than 8% had both bookmarks and tags.
It is important to focus on headings, lists, alternative text for images, and the language choice for all documents. Headings provide easy navigation of the information for anyone approaching the text. Lists need to be labeled and are a good way to provide structured information to the reader. Alternative text for images allows someone who can’t access the image visually to get a description of the content within an image and allows image content to be searched. Selecting the language provides information to a speech synthesizer. When exporting your document to PDF, make sure you check for accessibility with Acrobat’s accessibility checker. Scanned PDFs can be a huge problem, as they are often just an image rather than text and lack the structure provided by tags. Inaccessible PDFs often need additional software to read, which delays delivery to students.
HTML will always be the most accessible way to convey information, followed by structured Word documents. How do we encourage faculty to use accessible documents? How do we train faculty to create them? These are ongoing questions. The following websites provide tools for making your website accessible:
Presenter: Sheryl Burgstahler
Ability exists on a continuum, where all individuals are more or less able to see, hear, walk, read print, communicate verbally, tune out distractions, learn, or manage their health. In K-12 education in the United States, every child is ensured a free, appropriate education in as integrated of a setting as possible. However, in postsecondary education, students must meet whatever course or program requirements apply and are offered reasonable accommodations as needed.
Accommodations and universal design (UD) are two approaches to access for people with disabilities. Both approaches contribute to the success of students with disabilities in computing classes. Accommodations are a reactive process, providing access for a specific student and arise from a medical model of disability. Students might be provided with extra time on tests, books in alternate formats, or sign language interpreters. Often these come from a legal standing, such as the 508 section of the Rehabilitation Act.
In contrast, UD is a proactive process rooted in a social justice approach to disability and is beneficial to all students. UD is designing products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. A UD approach can benefit people who face challenges related to socioeconomic status, race, culture, gender, age, language, or ability. Applying UD to information technology would include building in accessibility features and also ensuring compatibility with assistive technology. In other words, a universally designed website would have text alternatives for graphics, present context via text and visuals, include captions and transcripts for all video and audio content, ensure that all content and navigation can be reached with the keyboard alone, and spell out acronyms.
UD of instruction is an attitude that values diversity, equity, and inclusion. It can be implemented incrementally, focuses on benefits to all students, promotes good teaching practice, does not lower academic standards, and minimizes the need for accommodations. UD can be applied to all aspects of instruction, including class climate, interactions, physical environments and products, delivery methods, information resources and technology, feedback, and assessment. Examples include the following:
Educators who effectively apply UD and accommodations level the playing field for students with disabilities and make instruction welcoming to, accessible to, and usable by all students. They minimize, but do not eliminate, the need for accommodations.
Presenters: Sheryl Burgstahler and Hadi Rangin
We want to make our courses welcoming to, accessible to, and usable by all potential students, including those with disabilities. To be accessible means a class or product is usable to the same level by all students. While accommodations are important, we can minimize retrofitting for specific students by implementing universal design in the planning on the class. In the first online class Sheryl ever taught, a class on adaptive technology for people with disabilities in 1995, she tried to make it as accessible as possible to showcase that it was possible for any student to take an online course. Sheryl still does this in the current online class she teaches about accessibility and compliance of online education.
Hadi teaches a class on universal design for online learning for instructors and course designers. He focuses specifically on what staff and faculty need to do to make their online classes accessible and welcoming to students with disabilities. These are professionals not developing their own website tools or technology, but using what is already out there. In all of these classes, students need access to assistive technology and courses need to be universally designed in respect to the learning management system (LMS), instructional materials, and instructional strategies.
While educators may not have the choice in their LMS, they do have the choice to create accessible instructional materials and teaching strategies. Educators should consider if everyone can gain knowledge, interact the same, and demonstrate their knowledge. The first step towards this is creating an accessible syllabus with structure and key information, including a statement on accessibility and disability-related accommodations. A great place for educators to start is DO-IT’s publication, 20 Tips for Teaching an Accessible Online Course.
There are also ways students can improve their own access as long as the learning management system is accessible. Students can often have forum posts from a LMS available to them in their email, which can often be easier for students with disabilities to find and respond to. By pointing out these options, all students can be aware of accessible options available to them. However, for broader accessibility issues regarding the LMS, instructors should meet with the LMS support team and make sure they have an accessibility liaison and work to find a better solution. All LMS support teams and instructors should learn about the accessibility features and abilities to customize the LMS and other programs they are using. Your LMS may include these customizable features:
An asynchronous mode online offers flexibility for students and is often more accessible than synchronous models. Projects should be relevant to students and expectations should be clear, and know that there will be variability in student technical expertise. Instructors should know how to find support for their LMS and connect with an accessibility liaison when needed before starting the class.
Panelists led discussions on (1) relevant research in diverse fields (e.g., learning design for science education, the psychology of reading and writing, and natural language processing) and how it could inform the creation of the next generation of cyberlearning tools; and (2) tools and strategies not specifically designed for people with disabilities that hold promise for addressing diverse student needs.
Panel Members:
Panelists led discussions on (1) how technology can best adjust instruction to learning challenges and ultimately assess the learning of all students, including those with disabilities, and (2) strategies that can maximize the engagement of students who might not typically engage in cyberlearning.
Panel Members:
Panelists led discussions on (1) how specific challenges of students with disabilities can inform all cyberlearning projects, and (2) promising practices for addressing these challenges.
Panel Members:
Students with disabilities share their experiences and recommendations regarding access and engagement online.
The following are examples of responses given to discussion questions.
There were three different topics covered by working groups:
The following individuals participated in the CBI.
Mike Wojan
User Experience Designer
University of Michigan Digital Innovation Greenhouse
Yianna Vovides
Director, Learning Design and Research
GeorgetownX
Lucien Vattel
Founder / CEO
Learning Lense
Cynthia Graville
CO-PI, Faculty Member at Saint Louis University
STEM Literacy through Infographics
Becky Passonneau
Senior Research Scientist
CAP: Advancing Technology and Practice for Learning Reading and Writing Skills in Secondary Science Education
Ivan Mutis
Assistant Professor
Cyber-Eye: Empowering Learning through Remote Visualizations using Unmanned Aerial Systems
Prasun Dewan
Professor
EAGER: Automatic Classification of Programming Difficulties by Mining Programming Events
Aubrie Adams
Graduate Student
Teaching Bias Mitigation through Training Games with Application in Credibility Attribution
Katie Headrick Taylor
Assistant Professor
Engaging Underrepresented Youth in Mobile City Science
Shari Gardner
Research Analyst II
Building a Unified Research Agenda for K-12 Online Learning Environments to Improve STEM Outcomes for Students with Learning Disabilities and Students with Autism Spectrum Disorder
Fengfeng Ke
Associate Professor
EXP: “Earthquake Rebuild” – Mathematical Learning via Architectural Design and Modeling
June Ahn
Assistant Professor
DIP: ScienceKit for ScienceEverywhere - A Seamless Scientizing Ecosystem for Raising Scientifically- Minded Children
Emily Moore
Director of Research and Accessibility
Ramping Up Accessibility in STEM: Inclusively Designed Simulations for Diverse Learners (DRK-12)
April Marie Leach
Literacy Researcher/Instructional Coach/Professional Development Coordinator
Cyber Literacy Learning for Social Transformation
Aaron Kline
Lead Mobile Engineer
Autism Glass: Design Challenges and Strategies for Targeted Audiences (not a cyberlearning grant)
Ina Wanca
Director
Cyberlearning Workforce Readiness
Raymond Rose
TxDLA Public Policy Chair. Online Accessible Learning Evangelist
TxDLA Accessibility Certification Program
David Julian
Associate Professor, Project PI
Development of a simulation-based application for teaching human physiology through guided discovery, pure discovery and authentic research
Mehmet Celepkolu
Doctoral Student
Development of a simulation-based application for teaching human physiology through guided discovery, pure discovery and authentic research
Janet Beissinger
Research Professor CryptoClub
Veronica Ahumada Newhart Ph.D. Candidate/Researcher
Virtual Inclusion via Telepresence Robots
Katie Rich
Curriculum Developer
Number Stories
Hana Hyunju Lee
User experience designer
Kun Li
Building a Cyberlearning Research Program: An Early Career Symposium
Joshi Swaroop
Graduate Research Associate
GeoGames – a virtual simulation workbench for teaching and learning through real-world geography
Beverly Park Woolf
Project Director
DIP: Impact of Adaptive Interventions on Student Affect, Performance, and Learning
Ron Rusay
Professor/ co-PI
ChemWiki/STEMwiki Hyper-libraries
The AccessCyberlearning Community of Practice engages with Cyberlearning projects on how new technologies and strategies for the delivery of online instruction can be made accessible to students and instructors with disabilities. Send a request to join to doit@uw.edu.
Other communities of practice hosted by the DO-IT Center can be found on the Communities of Practice page.
The DO-IT website contains
DO-IT and AccessCyberlearning maintain a searchable database of frequently asked questions, case studies, and promising practices related to how educators and employers can fully include students with disabilities. The Knowledge Base is an excellent resource for ideas that can be implemented in programs in order to better serve students with disabilities. In particular, the promising practices articles serve to spread the word about practices that show evidence of improving the participation of people with disabilities in postsecondary education.
Examples of Knowledge Base questions include the following:
Individuals and organizations are encouraged to propose questions and answers, case studies, and promising practices for the Knowledge Base. Contributions and suggestions can be sent to doit@uw.edu.
To learn more about accessible online learning, universal design, and information on making your technology accessible review the following websites and brochures.
A fully accessible web video player. Compatible with YouTube.
Comprehensive resource for web accessibility information and resources. They provide accessibility training, website certification, technical assistance, and more. This site also has WAVE, a tool for checking the accessibility of a website.
A guide for creating an accessible and welcoming classroom, both online and in person.
A diagnostic tool for testing the accessibility of a website.
This site describes how you can conduct basic accessibility tests of your website by attempting to navigate it using only the keyboard. (The folks at DO-IT suggest taking this one step farther and attempting to navigate the site using only one key at a time.)
One of several free screen readers available. It is open source but only works with Windows.
Another screen reader option. This one also works only with Windows.
A tool for making sure you are coding something accessible from the beginning. It runs as part of a JS library.
A paid captioning service.
AccessCyberlearning capacity building activities are funded by National Science Foundation under Grant IIS- #1550477. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the CBI presenters, attendees, and publication authors and do not necessarily reflect the views of the National Science Foundation or University of Washington.
DO-IT
University of Washington Box 354842
Seattle, WA 98195-4842
doit@uw.edu
www.washington.edu/doit
206-685-DOIT (3648) (voice/TTY)
888-972-DOIT (3648) (toll free voice/TTY)
206-221-4171 (FAX)
509-328-9331 (voice/TTY) Spokane
Founder and Director: Sheryl Burgstahler, Ph.D. Project Coordinator: Lyla Crawford
© 2016 University of Washington. Permission is granted to copy this publication for educational, noncommercial purposes, provided the source is acknowledged.