Legal Issues

Is the information regarding a student's disability and her need for academic accommodations confidential?

Privacy of student information, including that regarding student's disabilities or accommodation needs, should generally be handled according to guidelines of FERPA, the federal Family Educational Rights and Privacy Act. Personal information of this nature should only be shared with those people within the institution who have an educational need-to-know.

Kentucky's K-12 Accessible Textbook Law: A Promising Practice on Accessibility Law for K-12

A key challenge faced by many K-12 students with disabilities is obtaining academic print materials in an alternate format. Students who are unable to read standard print (for instance, students with blindness, low vision, or learning disabilities) require their materials in an alternate format, such as Braille, large print, or audio. Increasingly, the medium of choice is electronic text, since students with print disabilities can read, navigate, and search the text with off-the-shelf information technology, perhaps in combination with assistive technologies such as synthesized speech.

Has the Office for Civil Rights (OCR) provided guidance in addition to the "effective communication" standard that is relevant to the obligation of postsecondary institutions to provide accessible websites?

Yes. In addition to the "effective communication" standard, OCR has, in at least one resolution letter, favorably cited a judicial decision (Tyler v. City of Manhattan, 857 F.Supp. 800 (D.Kan.1994)) in which the court ruled that a postsecondary institution violated its obligations under the Americans with Disabilities Act of 1990 (ADA) when it only responded on a case-by-case or ad hoc basis to individual requests for accommodation.

What Federal civil rights laws cover the obligations of postsecondary institutions to develop and maintain accessible websites?

In most cases of discrimination on the basis of disability in a postsecondary institution, and certainly in web accessibility cases, Section 504 of the Rehabilitation Act of 1973 (§504) and the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) will be appropriate avenues for bringing a complaint. The Office for Civil Rights (OCR) has responsibility for enforcing both these federal laws in public educational settings and would hear a complaint regarding inaccessible websites.

Does a postsecondary institution have to provide specific hardware or software (known as assistive technology) that an individual with a disability requests so that they can access information technology used on campus?

Title II of the ADA (which covers public postsecondary institutions) requires that public institutions must give "primary consideration" to the requests of the individual with a disability when determining what type of auxiliary aid and service is necessary (28 C.F.R. §35.160(b)(2)).

Does the information on public websites, intranets, and distance learning courses at postsecondary institutions have to be accessible to visitors with disabilities?

The short answer to this is yes. The Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973 (§504) prohibit postsecondary institutions from discriminating against individuals with disabilities. The Office for Civil Rights (OCR) in the U.S. Department of Education has indicated through complaint resolution agreements and other documents that institutions covered by the ADA and §504 that use the Internet for communication regarding their programs, goods, or services, must make that information accessible.

What is the United States Department of Education Office for Civil Rights (OCR) and what do they do?

The U.S. Department of Education Office for Civil Rights (OCR) is a federal agency with the responsibility of ensuring equal access to education through the enforcement of civil rights. Several federal agencies have offices for civil rights attached to them, but the OCR in the Department of Education is specifically responsible for enforcing numerous federal civil rights laws that prohibit discrimination in programs or activities that receive federal financial assistance from the Department of Education.

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