Section 508 of the Rehabilitation Act, as amended in 1998, requires federal agencies to ensure accessibility of software (and other electronic and information technology) that it develops, procures, maintains, or uses. The Access Board published a set of standards to support Section 508. The final standards document, Electronic and Information Technology Accessibility Standards, includes a "Software Applications and Operating Systems" section.
The Access Board is an independent federal agency devoted to accessibility for people with disabilities. The Board is structured to function as a coordinating body among Federal agencies and to directly represent the public, particularly people with disabilities. Half of the Board members are representatives from most of the Federal departments. The other half is comprised of members of the public appointed by the President, a majority of whom must have a disability.
Title II of the ADA (which covers public postsecondary institutions) requires that public institutions must give "primary consideration" to the requests of the individual with a disability when determining what type of auxiliary aid and service is necessary (28 C.F.R. §35.160(b)(2)).
There are many examples in society of innovations that were originally intended for people with disabilities but that have provided access benefits to all people (curb cuts and automatic door openers are two of the most common). Accessible web content is a similar innovation. Web content designed in a way that is accessible to people with disabilities additionally benefits many nondisabled users and often benefits all users. Following are specific examples:
As educational entities purchase information technology (IT) products, it is critical that they consider the accessibility of these products for their students and employees with disabilities. At present, only a small number of educational entities have begun to systematically address accessibility within their IT procurement processes. However, the federal government of the United States has worked diligently to address its IT accessibility since the passage of 1998 Amendments to Section 508 of the Rehabilitation Act.
PIVoT stands for Physics Interactive Video Tutor and is a comprehensive online learning environment that supplements a notoriously challenging Introduction to Physics class at Massachusetts Institute of Technology (MIT). Its content includes a complete online textbook, a multimedia library containing one year's worth of lectures, and dozens of tutorials centered around specific problems in the course. In 1999, MIT began a project with the National Center for Accessible Media (NCAM) in which collaborators worked to make the content of this course accessible to people with disabilities.
The U.S. Department of Education Office for Civil Rights (OCR) is a federal agency with the responsibility of ensuring equal access to education through the enforcement of civil rights. Several federal agencies have offices for civil rights attached to them, but the OCR in the Department of Education is specifically responsible for enforcing numerous federal civil rights laws that prohibit discrimination in programs or activities that receive federal financial assistance from the Department of Education.
A growing number of postsecondary educational entities are drafting web accessibility policies and guidelines. Typically these policies include a broad policy statement regarding the university's commitment to accessibility, followed by a declaration of how web accessibility is defined by the institution (usually institutions simply adopt the Section 508 web accessibility standards). Many policies additionally include a timeline by which accessibility must be attained, exemptions to the policy, and links to internal resources that are available for support and training.
When a college or university addresses the accessibility of its information technology (IT), one of the challenges it faces is elevating the issue beyond the focus of disability-related special interests and into the realm of mainstream institutional policy. Missouri State University has risen to this challenge and has built universal access solidly into the university's website policy.
Educators are becoming increasingly aware of the power of video to engage students in this multimedia world. Video content, however, can create barriers for some individuals with disabilities, including people with hearing impairments. The solution is to caption the video, so that content that is available via audio is simultaneously accessible via text to those who can't hear the audio.