UW CareLink is improving and expanding services to all benefits eligible UW employees, their dependents and household members.
Check out the following services that you can begin accessing now:
- Multilingual call center answered by counselors with master’s or doctoral degrees
- Five counseling sessions per issue — available in-person, by phone or video
- Unlimited legal, financial and eldercare consultations, answered by in-house representatives. (If legal representation is needed, employees will be connected with a local attorney for 30 minutes at no charge and 25% reduction thereafter)
- Unlimited concierge-like services for a wide range of needs including child or elder care, education, adoption, pet care, housing searches and home repair
- Unlimited management consultations by phone, which includes coaching and support for supervisors and managers as well as traumatic workplace incident response
- On-site trainings, workshops and traumatic workplace incident response
A complete list of new and improved services is available at hr.uw.edu/worklife/uw-carelink/. You can continue to access UW CareLink through the WorkLife website or by calling 866-598-3978.
These improvements come as we move to a new vendor — ComPysch, a leading provider of employee assistance programs with more than 33,000 client organizations in over 140 countries. Please note that we are sunsetting the URL www.uwcarelink.com. If you have this site bookmarked, be sure to update it to hr.uw.edu/worklife/uw-carelink/.
Contact worklife@uw.edu for any questions about this change or new services offered.