UW News

Jennifer Mankoff


June 21, 2024

ChatGPT is biased against resumes with credentials that imply a disability — but it can improve

A hand holds a phone with the ChatGPT app open.

UW researchers found that ChatGPT consistently ranked resumes with disability-related honors and credentials — such as the “Tom Wilson Disability Leadership Award” — lower than the same resumes without those honors and credentials. But when researchers customized the tool with written instructions directing it not to be ableist, the tool reduced this bias for all but one of the disabilities tested.


November 2, 2023

Can AI help boost accessibility? These researchers tested it for themselves

Four AI-generated images show different interpretations of a doll-sized “crocheted lavender husky wearing ski goggles,” including two pictured outdoors and one against a white background.

Seven researchers at the University of Washington conducted a three-month autoethnographic study — drawing on their own experiences as people with and without disabilities — to test AI tools’ utility for accessibility. Though researchers found cases in which the tools were helpful, they also found significant problems.


July 13, 2021

From ‘distress’ to ‘unscathed’ — mental health of UW students during spring 2020

A table in the living room with a cup of tea, a laptop and a stack of books on top. Behind the table is a couch and a bike

To understand how the UW’s transition to online-only classes affected college students’ mental health in the spring of 2020, UW researchers surveyed 147 UW undergraduates over the 2020 spring quarter.


May 28, 2020

UW launches new Center for Research and Education on Accessible Technology and Experiences with $2.5 million investment from Microsoft

researcher works with subject

The University of Washington today announced the establishment of the Center for Research and Education on Accessible Technology and Experiences (CREATE). Fueled by a $2.5 million inaugural investment from Microsoft, UW CREATE is led by an interdisciplinary team whose mission is to make technology accessible and to make the world accessible through technology.


November 4, 2019

Single discrimination events alter college students’ daily behavior

Five hands making fists in a circle. All arms have black Fitbit trackers on them.

UW researchers aimed to understand both the prevalence of discrimination events and how these events affect college students in their daily lives. Over the course of two academic quarters, the team compared students’ self-reports of unfair treatment to passively tracked changes in daily activities, such as hours slept, steps taken or time spent on the phone.


October 9, 2018

Researchers develop 3D printed objects that can track and store how they are used

An e-NABLE hand with the bidirectional sensor on it

Engineers at the University of Washington have developed 3D printed devices that can track and store their use — without using batteries or electronics. Instead, this system uses a method called backscatter, through which a device can share information by reflecting signals that have been transmitted to it with an antenna.


April 18, 2018

Screen reader plus keyboard helps blind, low-vision users browse modern webpages

fingers above keyboard with computer screen above

By using a keyboard to provide tactile feedback along with with a screen reader, blind and low-vision users were three times more successful at navigating complex modern webpages, similar to a typical Airbnb booking site.