Kate Glazko
June 21, 2024
ChatGPT is biased against resumes with credentials that imply a disability — but it can improve
UW researchers found that ChatGPT consistently ranked resumes with disability-related honors and credentials — such as the “Tom Wilson Disability Leadership Award” — lower than the same resumes without those honors and credentials. But when researchers customized the tool with written instructions directing it not to be ableist, the tool reduced this bias for all but one of the disabilities tested.
November 2, 2023
Can AI help boost accessibility? These researchers tested it for themselves
Seven researchers at the University of Washington conducted a three-month autoethnographic study — drawing on their own experiences as people with and without disabilities — to test AI tools’ utility for accessibility. Though researchers found cases in which the tools were helpful, they also found significant problems.
