Archives for 2022
April 2022
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Updates from the Office of the CISO Learn what the Office of the CISO is working on and what you can do to help protect data. We’ll talk about Enterprise Risk Management initiatives, updates to information security policy, proposed minimum security standards, and new services we are are working on. And if all of that doesn’t sound exciting enough, we’ll throw in some juicy details about our current threat landscape! So please join us to learn more about the state of information security at the UW. Presented by: Rebecca Skiver Thompson, Office of the CISO |
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What is your authentic leadership? Before we can inspire and empower others, we must first be able to identify our own passions, purpose, and values. Andreas Bohman will share how understanding your own leadership journey, and how you achieved your own professional goals, will help you become a more authentic leader in others’ eyes. The process requires a deliberate approach to personal growth and leadership development, but the results could prove transformational for your career. Presented by: Andreas Bohman, Vice President for UW Information Technology and CIO |
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Text messaging using UW phone numbers The evolution of telephony is upon us with cloud services providing new options. In early 2020 UW-IT Telecom developed a webpage that allows Text Messages to be sent and received using University of Washington phone numbers. Discover what some of your colleagues already have: people like Text Messaging. During this talk we’ll cover the many use cases for using Text Messaging, so come hear about the service and how some of your colleagues are using it, and then implement your own solutions. Presented by: Tyler Preder |
January 2022 (Cancelled)
Tech Talk Archives
2021
July 2021
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Tableau Consulting: An Experiment and Take-aways In this talk, Alexis Wall (Senior BI Engineer) and Matt Portwood (UW-IT Technology Manager) will provide an overview of the UW Tableau Service and summarize a recent experiment in Tableau consulting. In this experiment we went beyond our bread and butter Tableau Service to build and deliver a complete solution for our customer in the UW Department of Emergency Medicine. We’ll discuss why we took on this work, how we saved an academic department thousands of dollars, what we delivered, and successes and challenges. Presented by: Matt Portwood and Alexis Wall Materials: Tableau Consulting: An Experiment and Take-aways (Video) |
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The Ancient Secrets of Information Management Training in symbolic logic is the key to overcoming many difficult and costly challenges in modern organizations. The significance of logic training becomes evident when we recognize the central role of logic in not only computer automated systems, but even in legacy manual systems. Symbolic logic is the simplest and most fundamental of all specification languages. It can be used to precisely specify any system, workflow, business requirement or classification scheme. Presented by: Ron Fuller, Business Systems Analyst in UWFT |
April 2021
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Accessibility in Procurement: How to Read a VPAT Anyone who makes IT procurement decisions is assuming risk on behalf of the university. As the risk owner, you must take steps to ensure the product or service you’re procuring is accessible to all users, including those with disabilities. How do you do that? A standard form used by IT vendors to document their level of accessibility is the Voluntary Product Accessibility Template (VPAT). This session will explore VPATs in detail and provide guidance on how to read them, and what you can learn from them, without being an accessibility expert. Presented by: Terrill Thompson, Manager, IT Accessibility Team, UW Information Technology Materials Accessibility in Procurement: How to Read a VPAT (Video) |
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Driving Positive Change from the COVID Crisis Though the COVID crisis was hugely destructive and disruptive, there are positive changes that we can drive towards as we come out of this pandemic. These gains range from sustainability and well-being to better technology and business outcomes. At the end of this session, you should be able to explain the three opportunities described. Hopefully, you will leave with at least one opportunity you want to work on and at least one next step you can take. Presented by: Jim Phelps, Director of Enterprise Architecture & Strategy, UW Information Technology Materials: Driving Positive Change from the COVID Crisis (Video) |
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Designing Software for Continuous Deployment It’s not hard to embrace Continuous Integration (CI), so why do we fear Continuous Deployments (CD)? Often, it’s because the software we want to continuously deploy has been designed for a different practice, and won’t “just work” as a continuously deployed artifact. This talk will give attendees a tool- and language–agnostic overview of what needs to be in place for worry-free CD, along with horror stories (and lessons learned from them) deploying software at scale without a formal, structured release process. Participants will leave with an understanding of why CD is a goal that takes more than just a technical solution, but also requires trust in the process, our peers, and, most importantly, the code we write. Presented by: Thomas Thorogood, Software Engineer, Identity & Access Management, UW Information Technology Materials: Designing Software for Continuous Development (Video) |
January 2021
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How the Enterprise Data Warehouse is using customer research to inform decision-making and how you can too! Finance Transformation is coming. We know that the Enterprise Data Warehouse is going to change, but we don’t know if our customers are going to be ready in time or have the tools or resources to adapt. So how do we find out? We ask! We’ll walk you through our most recent research and engagement with our Enterprise Data Warehouse customers, share our findings, our lessons learned, and leave you with some tools you can use to get started on your own customer research journey. Presented by: Dawn Hemminger, Product Manager for the Enterprise Data Platform, UW Information Technology |
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Flux at Work: Managing Change When Everything is Changing Learn to manage and thrive through complex changes to your projects, teams, and organization. In this session you will be presented with the theory, approaches, and tools to navigate when the world is in chaos. Presented by: Tom Jacobs, Change Management Lead, UW Information Technology Materials: Flux at Work: Managing Change When Everything is Changing (Video) |
2020
October 2020
| UW Connect Lite: A New Basic Ticketing Service Option for UW Support Org Presenters: Faizan Hasham, Heidi Berrysmith, and Mary MulvihillFor University departments and units needing a simplified ticketing tool for handling their customer support requests, a new option is here – UW Connect Lite. It provides broader access to a centrally managed platform that allows departments and units to transfer and re-route support records among other subscribers while offering an improved customer experience. Join the service management team for a brief demo and Q&A session, including how it compares to the current service option, UW Connect Service Management. Materials: UW Connect Lite: A New Basic Ticketing Service Option for UW Support Org (Video) |
| Flux – Managing Change in Times of Chaos Presenter: Tom JacobsEverything changes, but what about when everything is changing at the same time? Between COVID-19, political and social upheaval, and work changes, things can seem overpowering. Learn how humans process individual change, organizational change, and how to maintain sanity through the journey. Along with a brief (and obligatory) academic discussion, the session will provide tips, tricks, and tools to survive, thrive, and lead in an ever changing environment. |
| Expanded Use of 2FA on the Web Presenter: Nathan DorsThe UW is expanding the use of two-factor authentication (2FA) for access to resources that rely on UW-IT’s infrastructure for UW NetIDs and web single sign-on (SSO). This talk will describe the initiative, how it relates to recent service changes, and provide updates on the approach and schedules for employees and students. Materials: Putting Professional IT Ethics Into Practice (Video) |
July 2020
| ADA Anniversary: 30 Years Of Breaking Down Barriers in IT Accessibility Presented by: Terrill Thompson, Sheryl Burgstahler, and Hadi RanginThis Tech Talk is being presented on July 30, 2020, the week of the 30th anniversary of the Americans with Disabilities Act (ADA). On July 26, 1990, President George H.W. Bush signed the ADA into law. In 1990, Microsoft Windows 3.0 had just been released but most PC users were still using DOS; and Tim Berners-Lee had written a proposal for the World Wide Web, but wouldn’t demonstrate the first web server and browser until later that year. Computers had been around for a while, including on the University of Washington campus, but few if any of us envisioned that 30 years later we would be teaching and working entirely online. Assistive technologies (AT) had existed for a long time, and the UW has long been at the forefront of the AT field. This session will explore how AT and technology accessibility have evolved over the last 30 years, plus barriers that still exist and strategies for addressing them as we move into the future. Materials: ADA Anniversary: 30 Years Of Breaking Down Barriers in IT Accessibility (Video) |
| Galaxy Brain Programming: Building Better Software By Doing Nothing Presented by: Evan Silberman A software developer’s job description focuses on writing code, and if presented with a problem, their natural inclination will be to write code to solve it. But while writing code may be the most obvious path to solving your users’ problems, it’s also the costliest and riskiest, not to mention the most work. I will discuss advanced programming techniques like deleting code, replacing code with data, and, most importantly, not writing code at all. Materials: Galaxy Brain Programming: Building Better Software By Doing Nothing (Video) |
| Putting Professional IT Ethics Into Practice Presented by: William LiEthics can seem like some sort of fuzzy ideal or, worse yet, some kind of rigid check-list of do’s and don’t. As presented especially to or by people in IT, it can seem very remote from the actual work that you find yourself doing. In truth, the concepts are not complex, you use it everyday in your work, it is practical, and your team can hone its utility. This gentle introduction to operationalizing ethics talks about the function and operation of ethics in order to help you put it into practice.Materials: Putting Professional IT Ethics Into Practice (Video) |
April 2020
| Bonus Talk: What I’ve Learned Working Remotely Presented by: Matt Portwood, Technology Manager, UW Information TechnologyMatt Portwood has been working remotely since around September of 2019. In this bonus presentation, he will share what he has learned while working and managing remotely. Materials: What I’ve Learned Working Remotely (Video) |
| Automated Web Accessibility Testing with aXe Presented by: Huiai Chan, Senior QA/SDET, UW Information TechnologyTesting a website for accessibility can be laborious and even overwhelming especially to those who are new to the subject. While manual testing is still a necessity when it comes to web accessibility, automated tests can provide basic coverage without having to become an expert. In this talk, we will discuss how UW-IT Enterprise Document Management (EDM) added accessibility checks into their automated tests and how automation enforces a minimal level of accessibility on every code merge. Materials: Automated Web Accessibility Testing with aXe (Video) |
| The Intersection of Technology, Abuse, and Harassment Presented by: Kiana Swearingen, Prevention, Education, & Communications Manager for SafeCampus: Violence Prevention and Response ProgramIn our digital age, the misuse of technology to target, harass and coerce individuals is increasing. Professionals working in the Information Technology sector must understand and be prepared to respond to this complex problem. In this training, learn about the issue of Technology-Enabled Coercive Control (TECC) and its potential impacts. We will look at the forms of abuse that can occur on various devices, discuss how IT professionals at UW can support those impacted and practice creating response plans for individuals. We will also share additional resources that are available. Participants will:
Materials: The Intersection of Technology, Abuse, and Harassment video and slides – Note: The author of these slides has requested that no one redistribute or copy any of this content. |
| A Brief History of Current and Evolving Student Systems Presented by: Ani Anirudh, Technical Manager for Systems Engineering, UW Information TechnologyThis talk will share details on some of the existing student systems, designed and developed to help our students’ journey at UW. It will also cover some emergent trends with technologies and experiences that we want to consider and embrace. Finally, this presentation will share some ideas and the approach for a new consolidated student platform, going under the name of BentoBox. Materials: A Brief History of Current and Evolving Student Systems (Video) |
January 2020
| Responsible and ethical conduct of information technology in the age of big data, the internet, and the internet of things Presented by: Sean MooneyInformation technology (IT) has become transformative to almost every aspect of our daily lives. IT professionals are constantly tasked with developing, deploying and maintaining the infrastructure that enables this transformation. There are a number of legal, ethical and societal impacts of IT work. This presentation will introduce the concept of responsible conduct of IT meant for an audience of IT professionals. It will discuss both real world interests in the deployment of IT services as well as examples of current areas of moral interest in public policy. Materials: Responsible and ethical conduct (Video) |
| GitHub for Academic and Administrative Units Presented by: Joby WalkerThis talk will cover the University of Washington’s license with GitHub and how you can take advantage of this free service. Materials: GitHub for Academic and Administrative Units (Video) |
| Using Jira to track non-technical projects, initiatives, and tasks Presented by: John BorwickBeyond operational work, our office needs to coordinate smaller tasks, larger initiatives, and big projects in a simple-to-use system. In late 2018, we learned how to configure Jira to be “right-sized” for our needs. We use a single Jira project with several “boards,” plus dashboards to audit and prepare executive reports, and the “Portfolio” for resource capacity planning. We minimized the number of fields to make it easier to create and track work; at the same time we use workflows to add simple prompts to updates. In this talk we will discuss our:
Materials: Using Jira to track non-technical projects, initiatives, and tasks (Video) |
2019
November 2019
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Moving Enterprise Web Applications to the Azure Cloud Speakers: John Drew, Steven Allen, Virgil Gloria, and Andrew Gorohoff – 10:00 to 10:40 The Graduate School performed a “lift and shift” to the Azure cloud this past spring to replace an aging server infrastructure that was self-managed in the 4545 data center. Learn how MyGrad and the UW graduate application for admission were successfully moved to the cloud, including:
Materials: Moving Enterprise Web Applications to the Azure Cloud (Video) |
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Campus Networking 101 Speaker: Ian Cote – 10:40 to 11:20 This presentation will cover how our networks at UW are built at a physical level in the buildings, how they are logically split up at the building and campus level, how UW reaches the internet and other major points of interest. The goal is to give folks some context about our UW Networks, so that they are better prepared when asking questions and making requests. Attendees are encouraged to bring their questions for this session! Materials: Campus Networking 101 (Video) |
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How to Build a UW Web Presence with Limited Skills and Resources Speaker: Matt Portwood – 11:20 to 12:00 Whether you are in UW-IT or not, this talk has something for everyone! Technologists: learn how we overhauled our broken website by migrating content to a managed WordPress environment. Org leaders: see how we maintain a consistent voice while sharing the responsibility of content management across teams. Service managers: hear how we provide context about our services to users and communicate news and updates to them through our website. Support folks: see how we provide searchable answers to the most common questions. No matter your role, come learn how we stole, borrowed, and built our UW web presence in weeks, not months! Materials: How to Build a UW Web Presence with Limited Skills and Resources (Video) |
August 2019
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Managing IoT Systems in Higher Ed Institutions Speaker: Chuck Benson – 10:00 to 10:40 IoT Systems have the potential to offer substantial value to Higher Education institutions. However, they can also bring substantial risk and lost investment if not managed well across the IoT System life cycle. Examples of IoT Systems in Higher Ed include building automation systems (HVAC and others), classroom AV systems, research systems, building access systems, energy management systems and others. Positive return on investment and strong cybersecurity require managing these systems in all phases of the life cycle, which in turn requires coordination and communication across many organizations within the institution such as facilities, planning & budgeting, central IT, & others. This talk will discuss some of these considerations for managing IoT systems in higher ed institutions. |
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Service Management ITIL Refresh: ITIL 4 Framework Supports Our IT Reality Speaker: Leetza Pegg – 10:40 to 11:20 The recent ITIL update (“ITIL 4”) brings this service management framework up to date to reflect the reality of how we provide IT for UW. It provides a more holistic approach with a focus on end-to-end service management from demand and engagement to value, and includes complementary frameworks and practices like Agile, DevOps, LEAN, project management and org change management to name a few. Leetza Pegg, service management business analyst, will share the ITIL 4 highlights and provide insights on how it applies to our environment. |
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PCI Compliance at the UW Speaker: Melissa Hall – 11:20 to 12:00 Discuss efforts by the University to comply with PCI DSS Compliance standards. This will include discussions of new products and requirements effective with the new FY. |
May 2019
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Data Loss Protection Speakers: Dan Noehring and Martin Criminale – 10:00 to 10:40 Legacy DLP has failed all of us in security! The promise of Data Loss Prevention has turned into an endless cycle of policy management, user blocking and blind spots–all while missing the key to the plot: protecting the *user’s* data. Join this session to hear why legacy DLP has pitfalls, interesting data around insider threat and leakage and how and why you should be thinking about protecting your users over preventing them from doing their work. |
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Business Analysis Methods at the UW Speaker: Piet Niederhausen – 10:40 to 11:20 What methods are teams at the UW using to gather goals and requirements for IT projects? This session will introduce some of the top 10 business analysis methods recently identified and documented by the UW’s Business Analysis Community of Practice. Join us to hear about methods that could help your team — such as requirements elicitation, business process modeling, use cases, and user stories — and find out how to get started with a library of methods. |
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Sophos at UW Speaker: Eugene Sherman – 11:20 to 12:00 Anti-Virus software is vital to help keep both University computers and your own personal computer secure. Sophos Anti-Virus software is the UW’s preferred choice for UW faculty, staff and students. The Sophos product suite includes stand-alone and managed anti-virus clients for all current (and some older) versions of Windows and Mac OS, and most of the popular UNIX and Linux distributions. It also provides apps for both Android and iOS based mobile devices. |
February 2019
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Modern Browser Security Speaker: Pete Graff – 10:00 to 10:40 As a web developer, how can you leverage modern browser features to make your sites/apps more secure? We’ll take a look at content security policy (CSP), making cookies safer, and a few other browser security features you may not be aware of. And, because they’re crucial to a functional web but can be deceptively confusing, we’ll also review Same Origin Policy and Cross Origin Resource Sharing. |
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A Web App’s transition from AWS to Azure Speakers: David Guenther and Russell Burns – 10:40 to 11:20 This presentation is about transitioning a web application from Amazon Web Services to Azure Cloud hosting environments. It seeks to compare and contrast how the application can be setup in similar ways on both platforms. It identifies different approaches employed by each cloud provider to achieve similar outcomes. Finally, it details the migration process from one provider to the other. At its completion, it will detail how UW Bothell IT hosts the CMS that serves the UW Bothell website and speculates what Cloud features they hope to adopt in the future. |
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A User-Centered Design Approach to the Five Methods of Engagement @ the UW Speaker: Tom Lewis – 11:20 to 12:00 The Five Methods of Engagement emphasize a set of primarily non-technical skills necessary to thrive in the current IT environment. This presentation grounds these methods in a User-Centered Design approach as practiced at the UW. |
2018
November 2018
| Web Publishing with UW Sites Speaker: Peter White – 10:00-10:40 Do you want a powerful website but hate dealing with all of the technical details? Then UW Sites is for you! UW Sites is an easy to use web hosting solution that allows faculty, staff, and students to create a great looking website in just a few clicks while leaving the details about installation and updates to trained professionals. This talk will provide a general overview of the service and its benefits as well as how to migrate your current WordPress based site to UW Sites. Materials: UW Sites PDF and UW Sites (Video) |
| A Case for Registrar Adoption of Blockchain and Self-Sovereign Identity Speakers: Helen Garrett and Nathan Dors – 10:40-11:20 Could new trust models based on blockchain technologies help Registrars modernize how degrees are issued and verified? Could degrees and other academic credentials be issued to digital identities owned and controlled by individuals themselves, in ways that promote privacy-preserving exchanges of data with 3rd parties who need to verify claims about degrees and other academic achievements? In this talk, Helen and Nathan will explore these questions involving degrees, blockchain, decentralized trust, and self-sovereign identity. Materials: Blockchain PDF and Blockchain Video |
| Let’s collaborate: A deep-dive into Microsoft Teams Speakers: Greg Frick and Martin Criminale – 11:20-12:00 How can Microsoft Teams help your team be more collaborative, productive, and agile? Join Greg, from the Microsoft Collaborative service team, to find out. This talk will start with a demonstration of the capabilities of MS Teams followed by usage and adoption examples from across the University. Materials: MS Teams PDF and MS Teams Video |
August 2018
Cancelled. No Tech Talks took place this month.
May 2018
| AWS@EDM Speaker: Maxime Deravet Maxime will present lessons learned from the UW-IT Enterprise Document Management (EDM) service migration to AWS. His presentation will include details about best practices when going to the cloud (automated deployment, infrastructure as code, etc), AWS services that EDM uses (EC2, RDS, S3, Cloudwatch) and the value that can be found with this setup (flexibility, security, and reliability). |
| UX Design Guides Speaker: William Washington User Experience Design (UX) is focused on delivering what users actually need to accomplish their goals. UX is rooted in a human-centric perspective and in a repeatable design process for developing successful products from both end-user and business perspectives—User-Centered Design. In this talk, William will give an overview of the UX perspective and present UW-IT UX Design Guides that can be used by teams to follow a User-Centered Design process. |
| Impromptu Networking Facilitated session where you will meet a series of colleagues and learn what challenges they are tackling and/or projects they are working on. |
February 2018
| Using Business Analysis to Meet IT Challenges Speaker: Piet Niederhausen Materials: Business Analysis |
| HR/Payroll (Workday) Data Conversion Chronicles Speaker: Sandy Prescott Materials: Data Conversion PDF |
2017
November 2017
| Code42 End-user Disaster Recovery and Security Solutions Speakers: Charles Weatherhead, Code42 Systems Engineer; Tony Serra, Code42 Customer Success Manager; and Martin Criminale Overview & Demo, Internal Use Case, Q&A |
| Network Portal: networks.uw.edu Speaker: Richard Letts What the networks.uw.edu portal is, including its features and functionality and how permissions and roles work. There will be a little bit of history, but this is mostly an opportunity to learn about the portal, ideas around departmental-administration of network resources, and any ideas to increase its utility. |
| Managing all of your client devices in the cloud Speaker: Tiffany Quatmann Gather all of your tools in to one place to efficiently administer your client device environment as we will discuss how Parallels integration with SCCM and Intune has changed the way we manage them. What’s even more is that we will learn how we can leverage this integration in the cloud to offer a BYOD service for our clients. |
May 2017
| Cloud Computing Research at Scale: A Result in Peptide Design Speaker: Rob Fatland, Director of Cloud and Data Solutions, UW Information Technology |
| Securing Your WordPress Site Speaker: Alexa Barnes, Web Graphics Specialist, Health Sciences IT |
| Challenges and Perspectives on Vendor Applications Speaker: Anish Abraham, Information Systems Manager, Environmental Health & Safety |
February 2017
| New Solution for Multifactor Authentication Speaker: Nathan Dors, Assistant Director for Identity and Access Management, UW Information Technology |
| The New API Pattern Speaker: Owen Rubel, Sr. Computer Specialist, UW Information Technology |
| Asset Management with System Center in a Pluralized Environment Speaker: Derek Sellers, Sr. Computer Specialist, HSASF Computing Support Group |
2014 to 2016
November 2016
| NetBooting/PXE Booting Across Subnets Speaker: Martin Criminale, Senior User Services Administrator, Information School |
| Deploying SCCM for the Managed Workstation Service: A Case Study Speaker: Brian Smith, Windows Systems Engineer, UW Information Technology |
| Digital Threat: Ransomware Speakers: Melissa Hall & Cindy Jenkins, IT Security Engineer, UW Medicine IT Services Security Engineer, UW Medicine |
| Using PowerShell to Call Web Services Speaker: Eric Kool-Brown, Software Engineer, UW Information Technology |
December 2015
| Simple No Code Business Solutions in SharePoint Online Speaker: Greg Frick, Senior Computer Specialist, UW Information Technology |
| UW Telecommunications Upgrade: Phase 3 Project Speaker: Roland Rivera, Director, UW Information Technology; |
| Techniques for mitigating organizational Internet of Things (IoT) risk Speaker: Chuck Benson, Assistant Director for Technology Services, Facilities Services, Finance & Facilities |
| SQLShare, Myria: Research Data Management and Manipulation Services Speaker: Bill Howe, Director of Research, Data Management and Analytics, eScience Institute Affiliate Assistant Professor, Computer Science and Engineering |
May 2015
| OneNote for Collaboration, Research and Documentation Speaker: Greg Frick, Senior Computer Specialist, UW Information TechnologyPresentation Materials: OneNote PDF |
| Successes and Challenges with Lean/Agile Development Speaker: Jill Yetman, Project Team Lead, UW Information TechnologyPresentation Materials: Lean/Agile Development PDF |
| Release Automation and Puppet Speakers: Chris Naslund, Infrastructure Engineering and Support Manager, ORIS and Sean Vaughan, Systems Engineer, ORISPresentation Materials: Release Automation & Puppet PDF |
| UW-IT Data Center Services Speaker: Reuben Baker, Critical Environmental Engineer, UW Information Technology |
February 2015
| Enterprise Architecture in Action Speaker: Jim Phelps, Director of Enterprise Architecture & Strategy, UW Information TechnologyPresentation Materials: Enterprise Architecture in Action PDF |
| Large Venue IT Speaker: Trevor Baglien, Director of Information Systems, Intercollegiate Athletics |
| UW-IT’s Data Backups and Archives Service Refresh Speakers: David Cox, Technology Manager, UW Information Technology and Chance Reschke, Director, UW Information TechnologyPresentation Materials: UW-IT’s Data Backups and Archives Service Refresh PDF |
| Web Application Monitoring with Splunk Speaker: Stephen DeVight, Senior Computer Specialist, UW Information TechnologyPresentation Materials: Web Application Monitoring with Splunk PDF |
November 2014
| How IT Leaders and Faculty Can Best Work Together to Advance Teaching and Learning Speaker: Phil Reid, Associate Vice Provost of Academic Services, UW Information Technology Presentation Materials: How IT Leaders and Faculty Can Best Work Together to Advance Teaching and Learning PDF |
| Boundless Identities: Integrating User Profiles into IT Services and Applications Speaker: Nathan Dors, Assistant Director of Identity & Access Management, UW Information Technology Presentation Materials: Boundless Identities PDF |
| SharePoint for Business Process Improvement Speaker: Greg Frick, Senior Computer Specialist, Academic & Collaborative Applications, UW Information Technology Presentation Materials: SharePoint for Business Process Improvement PDF |
| Using Qualtrics Survey Software at UW Speakers: Andrea Bowers, Marketing Strategist, Marketing & Communications, Michael G. Foster School of Business and John Drew, Director, Graduate School Computing and Information Resources Presentation Materials: Using Qualtrics Survey Software at UW PDF and Foster School of Business Case Study PDF |