UW ODIN Pilot Project Report -- Appendix A: Scanning Survey

Pilot Project Report -- Appendix A: Scanning Survey

ODIN Scanning Impact Survey

A. Please answer each question to the best of your ability based on the paper system before ODIN and on the ODIN system. If you were not here before ODIN, then please mark N/A in that column. Many of the questions will have the same or nearly the same answer in each column, but please fill in both columns.

#	Question	Paper	ODIN
1	How many pages do you scan in an average day?	0	165
2	How many pages do you index or file in an average day?	0	274
3	What percentage of the time are you unable to index a document, for example if the borrower name is not on ODIN?	6.3	0.3
4	How would you rate the convenience of the filing system on a scale of 1 to 10?	3.0	9.2
5	On a scale of 1 to 10, please rate your level of satisfaction with your job as it relates to scanning/filing (frustration would be a low score)	2.5	8.2

B. What do you like best about scanning and filing with ODIN?

Faster than manual system (2)
Using multiple screens to index (1)
Efficiency of filing - don't have to locate physical files (3)
Documents automatically in order (1)
Removes paper (2)
Accessibility and ease of use (3)
Ability to cross-index with physical records (1)

C. What do you dislike most about scanning and filing with ODIN?

Need to lighten documents prior to scanning (2)
Response time on confirm step (3)
Irrecoverable error messages on PC
Misfeed of documents in scanner

D. What would you most like to change about ODIN scanning and filing, or add to it?

Unable to see bottom half of page while scanning
Faster response time indexing (4)

F. Would you like to go back to using paper files?

Unanimous NO!