UW Research

December 4, 2024

Teams Appointments for SAGE Support

The following email was sent to the MRAM and SAGE user lists on Wednesday, December 4.

ORIS is pleased to announce a new way we’re supporting the research community: SAGE Support is now offering Microsoft Teams appointments. Appointments are available starting tomorrow, December 5.

How SAGE Support Teams Appointments Work

Appointments are available Tuesday through Thursday and must be booked at least 24 hours in advance. Emailing sagehelp@uw.edu or calling 206-685-8335 are still best for assistance within 2 hours.

Book an appointment for issues throughout the award cycle, such as:

  • Troubleshooting eGC1 errors
  • Translating a detailed proposal budget to a simplified award budget
  • Ensuring the award budget matches the Notice of Award to the penny
  • Understanding Award Request List filtering
  • Adjusting tricky F&A rates

How to Schedule

To set up an appointment, choose one of the following options:

  • General SAGE Help: Select for questions about creating, routing, or editing applications/requests, or if you have questions about SAGE in general.
  • SAGE Budget Help: Select for questions about creating or editing a SAGE Budget.

After booking, a Microsoft Teams calendar invite will be emailed to you.

Questions?

For more information on SAGE support options, review SAGE Contact Information. We look forward to continuing to serve the research community.

The Office of Research Information Services (ORIS)