Quality
Improvement in Financial
Management at the University of Washington |
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Vol
2, No. 3
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Kudos Ann Anderson, Assistant Controller, Financial Management.“You're such a star! (The administrators that I have spoken to) lauded (your communication efforts) as an example of someone listening. I don't know the details—I just know that however you handled it helped.” Patricia Woehrlin, Office of the Executive Vice President. John Cady, Grant and Contract Accounting: “Thanks for your help and patience, as usual. You have been mentoring me since I started working with grants. Just want you to know that you are appreciated.” Jennifer Raines, Urban Health Initiative. Lauren Collins, Grant and Contract Administration: “I want to thank Lauren for doing such a fabulous job on the cost share!” Dvorah Oppenheimer, International Studies. Lauren Collins, Grant and Contract Accounting: “I want to let you know how wonderful it is working with Lauren Collins on my cost sharing accounts. Lauren has been very patient, understanding, and quickly responds to my questions. Her assistance has helped to dissipate the fog for a clearer understanding. Lauren has great customer service rapport.” Pamela Eisenheim, Electrical Engineering. Teresa Crisostomo and the Travel Office: “As always, you guys ROCK! Kudos to you and the whole team for your progressive thinking and actions!” Wendy Durant, Dean’s Office, Undergraduate Education. Jeff Follman and the Financial Accounting Department: (In regards to Financial Accounting’s new website,)“it is a good design and the focus is obviously on assisting those who access the site. Nice work by the team who designed it.” Weldon Ihrig, Executive Vice President. Brenda Grayson, Grant and Contract Accounting, and Joyce Carlson, Grant and Contract Services: “I sincerely appreciate your processing of the extension for the Mcintire Stennis series of budgets at record speed. Given the current federal closing situation, your consideration and cooperation in fulfilling our needs to meet the payroll deadline is doubly appreciated and acknowledged!” Geetha Sukumaran, College of Forest Resources. Diane Harker, Travel Office: “Thank you so much for presenting such a great class on CTA reconciling. I have attended three of your travel related classes now, and have enjoyed every one. I appreciate so much that your presentations are organized, clear, and comprehensive. Also, your kindness when answering questions is apparent, and this helps us all to relax and learn.” Joyce Halwas, Primate Center. Karen Long, CeCe Redila, and Ana Duppenthaler, Payables Administration: “Thank you very much for taking the time during your busy days to process these rush revolving fund reimbursements. We were not expecting so many reimbursements to staff in so short amount of time. Your efforts were greatly appreciated and saved a lot of extra concern on behalf of our research and technical staff. Thank you for your help.” Tom Kerrigan, Applied Physics Laboratory. Andrew Pernsteiner, Alvin Chau, and Payables Administration: “I have come across several instances lately where our invoices were processed and paid in time to take advantage of the vendor early pay discounts. This is really a nice service Payables Administration provides for campus departments; any reduction of costs is certainly welcome. In addition, I am impressed with the friendly and efficient service I receive when I call over to Customer Service, or have questions for Andrew and Alvin regarding FedEx or UPS. It makes my job much more pleasant.” Heidi Carlton, Chemistry. Judy Peterson, Ann Sarna, and Paul Jeganathan, Treasury Office: “I want to tell all of you how much I appreciate your help on the gift of silver. You are truly terrific and are helping us a great deal more than you know.” Nadine Faith, Office of Development. Cecilia Pittman, Grant and Contract Administration: “Thanks, as always, for your willingness to go that one extra step even when the item in question is not yours!” Geetha Sukumaran, Associate Administrator, College of Forest Resources. Kyra Worrell, Diane Cooley and Frannie Gladney, Student Fiscal Services: “I have been working with Student Fiscal Services to do some Money 101 personal finance presentations in Spanish to our students and their families. I'm extremely thankful for the support I have been receiving from the ladies in Student Fiscal Services. They have customized presentations to meet the different groups’ needs and have constantly offered their services during campus tours, conferences, etc.” Victor Calderon, Office of Minority Affairs. |